Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
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I love this app so much! I had another chat app installed first, but it didn't have an app for my iPhone. With this service I can also get notified on my iPhone and talk to potential customers when I'm away from the computer. Lots of easy-to-use customisations and features, plus it looks great. I wanted to leave a review because I'm also so impressed with how speedy and polite the customer service were to answer a question I had. Thank you!
Thank you for your review of BestChat.
We are glad to hear that you love the app and find it easy to use with lots of customization options and great features. We are also pleased that you were impressed with the speed and politeness of our customer service team.
Thank you again for your support!
Great app, i really recommend it! its really easy to work with. My store looks a lot better now, thank you
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!
Your humor caught us off guard! 😄 We're delighted that you're enjoying the app so much! Keep spreading the good vibes! 🎉
I was very satisfied from the first moment I downloaded the application. there was only a small deficiency that I needed, when I shared it with their team, they made an effort to improve it. It's great that they value their users so much ! best app on shopify if you need live support and communication... in addition to this there are many other great features in the app !!
We appreciate your kind words! Your feedback is invaluable, and we're glad we could meet your needs. Here's to more great features! 🌟🌟🌟
试用了很多类似的应用，都没有这个完美。安装使用很方便，外观，欢迎语，自动分配，自动回复，工作时间什么的，几乎所有能想到的功能都有。手机APP使用也很简单。客服服务也很好，帮我解决了个大问题。非常推荐。
提供方便易用的功能、满足用户的需求、为客户的生意带来价值，并为用户提供卓越的客户服务是我们的追求。感谢您的认可和推荐！🌟🚀
This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.
Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀
Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich.
Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.
Thank you for taking the time to give us a positive review. We are thrilled to hear that you had a great experience with us!
Great app, works properly, has all the feathers needed, excellent customer service. Very simple and intuitive interface, everything works well.
Hi my-nick, we appreciate your kind words! We're thrilled to hear that you're enjoying our app and finding it useful. If you ever need assistance, feel free to reach out to our customer service team. Happy chatting!
BestChat is a good live chat software, it would be even better if it can support text from right to left. I'd like to recommend it very much!
Thank you so much for your feedback. ^_^
这个软件对中文的适配很好，很适合我这种英文不太好的卖家。目前产品是免费的，对刚想入门shopify的卖家来说非常友好。客服支持也非常及时，希望以后会有一些AI相关的功能帮助我自主处理售前问题，还有一些社交媒体的深度集成功能。
非常感谢您对我们软件的认可和建议！我们会继续努力改进和添加新功能，以满足用户的需求。再次感谢您的支持！