Reviews (187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.

February 25, 2022

Works well for my online business. It does help a lot in communicating. It is easy to use for information collection, online chat. Surprise me! it's functions are totally free.

Zero krypton clothing
China
About 2 months using the app
BestChat replied June 5, 2022

Thank you for your feedback. Have a nice day! ^_^

June 1, 2023

This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well

AIRA BIKINI
Australia
About 2 months using the app
BestChat replied February 29, 2024

Glad to hear you're enjoying our app! 😊 We strive to make setup easy and support top-notch. If you ever need assistance, we're here to help!

December 4, 2023

这个在线聊天软件的用户界面设计非常直观和用户友好。我很容易找到所有需要的功能,而且整体体验非常流畅

Jakemy Store
Hong Kong SAR
About 2 months using the app
BestChat replied February 23, 2024

您的肯定是我们前进的动力!如果您还有其他想法或建议,欢迎随时与我们分享!

April 26, 2023

The application works well, the customer service response is fast, the problem is solved accurately and effectively, the application can do a lot of things, it is worth recommending the application

TattooingKuaBei
China
About 2 months using the app
BestChat replied March 1, 2024

Fast and accurate customer service is our priority, and we're glad we could assist you effectively. Thank you for recommending our application, and if you ever need further assistance, feel free to reach out! 🌟😊

April 20, 2023

Wonderful app. The most amazing part about them is their support team. Very helpful and always eager to help you out.

The Case Crafters
United States
About 2 months using the app
BestChat replied March 1, 2024

We're thrilled you like our app! Our support team is dedicated to assisting you whenever you need it. Thanks for the positive feedback! 🙏

June 2, 2023

I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.

Babie Bomb
China
About 2 months using the app
BestChat replied February 29, 2024

Thanks for sharing your experience with BestChat! 🌟 We're thrilled to hear that you find it easy to use and seamless with your Shopify store. Thanks for the recommendation! 👍

April 19, 2022

I installed this app last week. I have to say it is incredible. The mobile app, in particular, is critical for me to stay in touch with my customers. When a customer sends me a message, I get a notification on my phone. So far, I've had a great experience with this app.
THANK YOU SO MUCH FOR THIS EXCELLENT APP.

YouBuBu
Hong Kong SAR
About 2 months using the app
BestChat replied June 5, 2022

Thank you, your website is great too.

October 21, 2022

I love this app so much! I had another chat app installed first, but it didn't have an app for my iPhone. With this service I can also get notified on my iPhone and talk to potential customers when I'm away from the computer. Lots of easy-to-use customisations and features, plus it looks great. I wanted to leave a review because I'm also so impressed with how speedy and polite the customer service were to answer a question I had. Thank you!

Beauty Content Hub
United Kingdom
About 2 months using the app
BestChat replied December 9, 2022

Thank you for your review of BestChat.

We are glad to hear that you love the app and find it easy to use with lots of customization options and great features. We are also pleased that you were impressed with the speed and politeness of our customer service team.

Thank you again for your support!

February 2, 2023

Great app, i really recommend it! its really easy to work with. My store looks a lot better now, thank you

Voordeelplein
Netherlands
About 2 months using the app
BestChat replied February 2, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 11, 2023

This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!

MY CONFIDENT LIFESTYLE
Nigeria
About 2 months using the app
BestChat replied March 1, 2024

Your humor caught us off guard! 😄 We're delighted that you're enjoying the app so much! Keep spreading the good vibes! 🎉