Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.
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试用了很多类似的应用，都没有这个完美。安装使用很方便，外观，欢迎语，自动分配，自动回复，工作时间什么的，几乎所有能想到的功能都有。手机APP使用也很简单。客服服务也很好，帮我解决了个大问题。非常推荐。
提供方便易用的功能、满足用户的需求、为客户的生意带来价值，并为用户提供卓越的客户服务是我们的追求。感谢您的认可和推荐！🌟🚀
This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.
Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀
It provides a complete CHAT + CRM solution, and provides various on-line messenger interfaces. More importantly, it provides the file upload function, which is quite powerful and easy to use. The current price is 0 yuan. Everyone, don't miss this opportunity.
We appreciate your positive review! 😊 We're delighted to hear you find BestChat valuable. Don't miss the current price of 0 yuan!
One annoying feature is that the chat by default sents initial message to customer when he visits a page.
Turning it off, so they don't have notification that automatic message was sent would be perfect.
Appreciate your feedback! We understand your concern and will consider improving this feature to enhance user experience. Have a nice day!
Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich.
Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.
Thank you for taking the time to give us a positive review. We are thrilled to hear that you had a great experience with us!
Great app, works properly, has all the feathers needed, excellent customer service. Very simple and intuitive interface, everything works well.
Hi my-nick, we appreciate your kind words! We're thrilled to hear that you're enjoying our app and finding it useful. If you ever need assistance, feel free to reach out to our customer service team. Happy chatting!
BestChat is a good live chat software, it would be even better if it can support text from right to left. I'd like to recommend it very much!
Thank you so much for your feedback. ^_^
这个软件对中文的适配很好，很适合我这种英文不太好的卖家。目前产品是免费的，对刚想入门shopify的卖家来说非常友好。客服支持也非常及时，希望以后会有一些AI相关的功能帮助我自主处理售前问题，还有一些社交媒体的深度集成功能。
非常感谢您对我们软件的认可和建议！我们会继续努力改进和添加新功能，以满足用户的需求。再次感谢您的支持！
So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.
Thanks for your feedback, please feel free to contact us. Any time, any where, we are here to assist.
We are really enjoying this app. It has been an important addition to our business enterprise and development. We highly recommend this app.
Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.