Reviews (180)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

May 16, 2023

Good customer service, individual support and assistance. Useful tips for using the application. Thanks!

Cut Cult
Israel
About 2 hours using the app
BestChat replied March 1, 2024

Appreciate the positive feedback! 🙌 Glad our customer service and tips have been helpful for you. If you ever need more assistance or tips, we're here to help!

April 20, 2023

Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.

Aether Health, London UK.
United Kingdom
About 1 hour using the app
BestChat replied March 4, 2024

Fantastic to hear you're enjoying BestChat's versatility! 🎉 Dive into more features at your convenience, and if you need any assistance, just give us a shout. Happy chatting!

September 11, 2023

The software is easy to use and the customer service is very professional.

Smartstitch
China
About 1 hour using the app
BestChat replied February 27, 2024

We're glad to hear you find our software easy to use! 😊 Wishing you continued success with your online endeavors, and if you ever need assistance, feel free to reach out.

June 16, 2023

BestChat, Loved it the first time I used it, very convenient. Quick. And the customer service is very friendly. By adding this BestChat, I am sure the website conversion will become better. Can't wait. Recommend.

Eccdo
China
42 minutes using the app
BestChat replied February 27, 2024

We love your words, Eccdo store! We're grateful for your support and enthusiasm! If there's anything you need, feel free to reach out anytime.

May 18, 2023

This app is so easy to install, doesn't have any chat limits, the designs of it is friendly and appealing, and the best way is free of charge at this moment, so I advise anyone to install it, you can live chat with your customers from your phone(they have an app on ios and android). I really can't believe I found an app like this.

LuxelyLight
Romania
39 minutes using the app
BestChat replied March 1, 2024

Thrilled to hear you're loving the app! 🎉It's fantastic that you find it easy to use and appreciate the design. 🎨 Thanks for recommending it to others! 😉👍

September 18, 2024

Kovendor
United Kingdom
8 months using the app
July 21, 2024

Arvex
Spain
3 months using the app
November 14, 2024

Skylar Treats
United States
43 minutes using the app
July 10, 2024

Argendon
United States
29 days using the app
October 1, 2024

TG Hair Store
United States
7 minutes using the app