Reviews (204)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

September 11, 2023

The software is easy to use and the customer service is very professional.

Smartstitch
China
About 1 hour using the app
BestChat replied February 27, 2024

We're glad to hear you find our software easy to use! 😊 Wishing you continued success with your online endeavors, and if you ever need assistance, feel free to reach out.

June 16, 2023

BestChat, Loved it the first time I used it, very convenient. Quick. And the customer service is very friendly. By adding this BestChat, I am sure the website conversion will become better. Can't wait. Recommend.

Eccdo
China
42 minutes using the app
BestChat replied February 27, 2024

We love your words, Eccdo store! We're grateful for your support and enthusiasm! If there's anything you need, feel free to reach out anytime.

May 18, 2023

This app is so easy to install, doesn't have any chat limits, the designs of it is friendly and appealing, and the best way is free of charge at this moment, so I advise anyone to install it, you can live chat with your customers from your phone(they have an app on ios and android). I really can't believe I found an app like this.

LuxelyLight
Romania
39 minutes using the app
BestChat replied March 1, 2024

Thrilled to hear you're loving the app! 🎉It's fantastic that you find it easy to use and appreciate the design. 🎨 Thanks for recommending it to others! 😉👍

January 20, 2025

PolaStudio
China
About 2 years using the app
December 16, 2024

Gifts 4 You All
United Kingdom
About 1 year using the app
January 16, 2025

Kraftathlet
Estonia
23 days using the app
February 2, 2025

Passeport Cases
France
13 days using the app
October 1, 2024

TG Hair Store
United States
4 months using the app
September 18, 2024

Kovendor
United Kingdom
8 months using the app
November 14, 2024

Skylar Treats
United States
43 minutes using the app