Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.
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This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.
Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊
Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts.
Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.
Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.
I just started using BestChat (my first try at a chat application). Super easy to setup and get going and they provide excellent customisation options for a free app. Support is top notch too, will definitely recommend it to others!
Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.
Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.
Fantastic to hear you're enjoying BestChat's versatility! 🎉 Dive into more features at your convenience, and if you need any assistance, just give us a shout. Happy chatting!
no funciona encima la desinstalo y sigue en la web
Hola Vicente,
Lamento la confusión e inconvenientes que experimentaste. Como expliqué en mi correo electrónico anterior, cuando desinstalas una aplicación de Shopify, por lo general, el código se elimina por completo. Sin embargo, a veces, lleva un tiempo que Shopify actualice la desinstalación.
Acabo de visitar tu sitio web y parece que el ícono de chat de BestChat ha sido eliminado de tu sitio. Por favor, ten la seguridad de que este problema se resolverá por sí solo con el tiempo.
¡Gracias! Espero que tengas un maravilloso día.