Reviews (209)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

September 10, 2024

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.

However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.

Aside from that, everything else is very user-friendly, and we really enjoy using it.

Nimall
Hong Kong SAR
4 months using the app
BestChat replied February 18, 2025

Hello Nimall,Thank you for your wonderful feedback! 🌟 We're delighted our software is helping your startup. Your suggestion about Arabic is noted, and we’ll take it seriously!

December 11, 2024

Really smart AI and great app. I recommend it.

Ilha Restrita
Brazil
About 22 hours using the app
BestChat replied February 10, 2025

Dear Ilha Restrita,
Thank you for your kind words! We’re thrilled you find our AI smart and the app great. Your recommendation means a lot, and we’ll keep striving for excellence!

December 10, 2024

good

Tersce
United States
About 1 month using the app
January 9, 2025

I love it, very useful chat

Birdify Electronics
Slovakia
29 minutes using the app
BestChat replied February 10, 2025

Your kind words truly matter, Birdify Electronics! 😊 We’re delighted you love the chat feature. Thank you for your support; we’ll carefully consider your insights for future enhancements!

February 26, 2025

Five stars! So far so good.

Chantal Handley
Australia
7 minutes using the app
BestChat replied March 5, 2025

Dear Chantal,
Thank you for the fantastic five stars! We're thrilled to hear you’re enjoying your experience so far. We’re here for you! 🌟

September 2, 2024

this is an amazing app to add to your web design. Im not sure all it could do, but with the free plan its already impressing me a lot. highly recommended

Mexican Plug
United States
16 days using the app
BestChat replied February 10, 2025

Hello Mexican Plug,
We truly appreciate your wonderful review! 🎉 It’s fantastic to hear you’re enjoying the free plan. Thank you for your support; we’ll continue to enhance our app!

December 4, 2024

Nice app so far!

AutoBox.ro
Romania
About 1 hour using the app
BestChat replied March 5, 2025

Hi AutoBox.ro,Thank you for your positive feedback! We're glad to hear you're enjoying the app so far. Your support motivates us!

February 16, 2025

Awesome! Thanks Team!

Sharkey's Ecowear
United States
5 minutes using the app
BestChat replied March 5, 2025

Sharkey's Ecowear, we truly appreciate your kind words! It’s fantastic to know our team made a positive impact. We’re here for you! 😊

January 31, 2025

These apps are so fire.

DEFI DIGS
United States
3 minutes using the app
BestChat replied February 10, 2025

Dear DEFI DIGS,Thank you for your awesome feedback! 🔥 We're thrilled you love our apps. Your support is invaluable, and we’ll keep working hard to impress you! 😊

December 3, 2024

BEST

Taggo.ro
Romania
About 18 hours using the app