Reviews (209)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

August 10, 2024

This Chat is amazing and continues customer conversations when unavailable to answer the customer or after hours. The Chat has increased sales through conversations and continues to learn to make the experience smooth for the customer.

Lamiiche
Canada
4 months using the app
BestChat replied February 10, 2025

Dear Lamiiche,
Thank you for your fantastic review! We’re thrilled our chat is enhancing customer interactions and boosting sales. Your support is invaluable, and we’ll keep striving for improvement!🌟

August 7, 2024

This app's a proper gem! The AI bot is a whizz – super helpful and easy to chat with. And if you need a bit more help, the support team are top-notch and always happy to lend a hand.

The Biskery
United Kingdom
12 months using the app
BestChat replied February 10, 2025

Hello The Biskery,Thank you for your wonderful review! 🌟 We're thrilled our AI bot is helping you. Your support is appreciated, and we’ll keep enhancing our service! 😊

March 4, 2025

Thanks

The LineCrate
United States
20 minutes using the app
August 9, 2024

We just started using BestChat and so far it is very intuitive and easy to navigate.

Nickel Coffee Company
United States
5 months using the app
BestChat replied February 10, 2025

Dear Nickel Coffee Company,Thank you for your positive feedback! ☕ We're thrilled to hear you find BestChat intuitive. Your support means a lot, and we’ll keep improving our service! 😊

November 13, 2024

Very well made

Café 124
Italy
About 1 hour using the app
BestChat replied March 5, 2025

Dear Café 124,Thank you for your kind words! We're thrilled to hear you find our product well made. Your support means a lot to us!

November 25, 2024

Wow amazing it's very helpful

OthoiMart
Bangladesh
40 minutes using the app
BestChat replied February 19, 2025

Dear OthoiMart,
Thank you for your amazing review! Your support inspires us to keep improving and providing the best experience possible. 💖

December 14, 2024

Really easy to use!

R1 Facility Services
United States
11 minutes using the app
BestChat replied February 10, 2025

Dear R1 Facility Services,Thank you for your kind words! 🌟 We're thrilled to hear you find our bot easy to use. Your support means a lot, and we’ll keep striving for excellence! 😊

September 25, 2024

Perfect APP

The Easy Bag
Italy
4 months using the app
September 4, 2024

I've been testing this and training it for about 24-hours and I have to say that I am blown away by how good this is. I've been looking for something like this for a while. The ability to train it using natural language (like you would train a human) is amazing.

THERA Nordic UK
United Kingdom
About 12 hours using the app
BestChat replied February 10, 2025

Your kind words mean a lot, THERA Nordic UK! 🙌 We’re delighted you find our chat so effective and user-friendly. Thank you for your encouragement; we’ll carefully consider your insights for future improvements!

October 19, 2024

Great App! very responsive and unique.

אשריאן | ASHERIAN
Israel
9 days using the app
BestChat replied March 5, 2025

ASHERIAN, we truly appreciate your kind words! It’s fantastic to know our app meets your needs. We're here to keep delivering excellence! 😊