Reviews (187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.

November 13, 2024

Very well made

Café 124
Italy
About 1 hour using the app
December 10, 2024

good

Tersce
United States
2 days using the app
July 15, 2024

really helps our website

safesetc
United States
8 months using the app
August 13, 2024

As a newly established company, we are in a crucial phase of building our brand and attracting our initial customer base, making it essential for us to manage our resources wisely while still offering outstanding service. In this context, I have found that the Best Chat AI plan, priced at a budget-friendly $10.00 per month, stands out as an excellent choice tailored to meet our specific needs. Compared to other chat companies that typically demand higher fees for similar services, this plan provides an affordable yet robust solution that enables us to integrate advanced conversational AI into our customer support strategy without stretching our financial limits. As per our recent implementation of the BestChat service, we at Velozzo Web Base Bicycle Store, have found it to be a remarkably effective solution for enhancing our online customer experience. BestChat has proven its worth by rapidly learning about our extensive inventory of bicycles, accessories, and apparel, and has successfully provided accurate and helpful responses to a wide range of customer inquiries.

Velozzo
United States
16 minutes using the app
December 4, 2024

Nice app so far!

AutoBox.ro
Romania
About 1 hour using the app
December 3, 2024

BEST

Taggo.ro
Romania
About 18 hours using the app
December 18, 2024

This app is great. AI can be trained to cater to your site and promptly answer customer questions and queries.

Jewellery By Aman
Canada
6 minutes using the app
November 25, 2024

Wow amazing it's very helpful

OthoiMart
Bangladesh
40 minutes using the app
November 19, 2024

Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi

Prodotti Herbalife Online
Italy
16 minutes using the app
June 14, 2024

So far I'm finding the app very easy to use and the AI fairly refined in the process of learning and answering customers. As AI continues to evolve, businesses like mine will depend more and more on the help that it offers. As long as BestChat keeps up with the demands of the evolving business needs, they will have me as a loyal customer.

Kewlus
Australia
21 days using the app
BestChat replied July 17, 2024

Thank you very much for your feedback! Kewlus 😊 I am delighted to hear that you find BestChat easy to use and that our AI is effectively learning and responding to your customers' inquiries. It has been my pleasure to assist you with the installation of BestChat, and I am glad to see it positively impacting your business.
As AI technology continues to advance, we remain committed to meeting your business needs.