Reviews (180)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

August 16, 2024

It's really nice and i like how easy the app is

My Store
United States
30 minutes using the app
July 8, 2024

good

Rainy Filters
India
10 months using the app
May 13, 2024

really great live chat app, everything you need and nice ui

JS Sports Prints & Frames
Australia
About 2 months using the app
BestChat replied July 17, 2024

Hi JS Sports Prints & Frames
Thank you so much for your kind words! 😊 We're thrilled to hear that you find BestChat to be a great live chat app with everything you need and a nice UI. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or need assistance, feel free to reach out. 🌟

January 23, 2024

Quite easy to use, from install to get it up and running. Had a notification problem with my iOS app but customer support was quick and a reinstall solved it.

SlimQ-UK
United States
2 months using the app
BestChat replied March 15, 2024

We appreciate your feedback! Glad to hear our app was easy to set up and use. If you encounter any issues in the future, our support team is here to help! 🙌🌟👍

December 26, 2023

It provides a complete CHAT + CRM solution, and provides various on-line messenger interfaces. More importantly, it provides the file upload function, which is quite powerful and easy to use. The current price is 0 yuan. Everyone, don't miss this opportunity.

SYFGIFT禮贈品
Taiwan
About 1 month using the app
BestChat replied February 23, 2024

We appreciate your positive review! 😊 We're delighted to hear you find BestChat valuable. Don't miss the current price of 0 yuan!

February 23, 2024

Fantastic app, solved my customer care chat problem. I needed assistance and they were super fast. Thank you

AcquistoPOS
Italy
About 2 months using the app
BestChat replied March 15, 2024

Awesome to hear that! We're thrilled our app helped solve your customer care chat issue, and we're always here to assist you promptly. Thank you for your kind words!

July 2, 2024

nice

Enter Green Buildings
United Arab Emirates
5 days using the app
BestChat replied July 17, 2024

Thank you so much for your "NICE" review! Enter Green Buildings 😊 We're delighted to hear that you're enjoying BestChat. Your positive feedback means a lot to us and motivates us to keep improving.

July 24, 2024

s

Habroz
India
2 months using the app
January 4, 2024

it's simple and powerful, use this app for your online store.

Omkou
United States
3 months using the app
BestChat replied March 15, 2024

Thank you for your recommendation!🌟We're delighted to hear that you find our app simple yet powerful. If you have any questions or need assistance, feel free to reach out to us anytime! 🤝

August 20, 2024

tres bien

CasaFab
France
About 1 hour using the app