Reviews (187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.

August 12, 2024

working very well so far, i'll see how much I can train it up :)
The UI is also good.

Tea Life
Australia
38 minutes using the app
June 28, 2024

Very good Chatbot, who learns fast and gives good answers

Petidentity
Austria
4 months using the app
BestChat replied July 17, 2024

Hi Petidentity
Thank you very much for your praise of BestChat! We are delighted to hear that you are satisfied with the performance of our chatbot and its ability to quickly learn and provide accurate answers.
Your support and satisfaction are our top priorities, and your feedback motivates us to continue improving our products and services. 😊

December 14, 2024

Really easy to use!

R1 Facility Services
United States
11 minutes using the app
August 6, 2024

So far so good. Tons of features!

OrganiGrowHairCo
United States
2 days using the app
August 18, 2024

Me parece muy buena aplicación, facil de configurar y de usar.

Biomundo Ecuador
Ecuador
3 months using the app
May 27, 2024

BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible.
The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much.
Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions
The ai help write function is very smart and is simply an excellent collaboration assistant.

PandaCD
Singapore
20 days using the app
BestChat replied July 17, 2024

Hello PandaCD
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟

September 16, 2024

Great ap

Mikes Sports
South Africa
2 days using the app
July 6, 2024

Great Tool, very easy to work with and easy to train.

Saffronice
Australia
12 days using the app
BestChat replied July 17, 2024

Hi Saffronice
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that you find BestChat to be a great tool and easy to work with. 😊Your positive feedback is incredibly motivating for our team.

August 9, 2024

We just started using BestChat and so far it is very intuitive and easy to navigate.

Nickel Coffee Company
United States
8 minutes using the app
July 25, 2024

Gostei muito

Cali Varietá
Colombia
10 days using the app