Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.
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Ik gebruik de chatbot net 2 dagen en ik ben wel tevreden, hij stuurt mijn klanten naar de juiste pagina's als ze vragen hebben en indien nodig, ga ik de vragen beantwoorden.
looks good but when i install their smartbot, they don't seem to integrate together which is a bad thing, we cannot have two chats on one website. the logic should be smartbot -> human livechat. seems don't have such option on this.
Hi Aura Circle team, thank you for sharing your experience! We understand the importance of seamless integration between SmartBot and live chat. Your feedback is valuable, and we'll consider this as we continue to improve our platform. If you have any further suggestions or concerns, please don't hesitate to let us know! 🤔🛠️
Genial
tres bien
god
Thank you for your 3-star rating and feedback on BestChat. ⭐⭐⭐ We appreciate your honesty and value your input. 😊We'd love to understand more about your experience and how we can improve to better meet your needs. If you have any specific suggestions or concerns, please feel free to share them with us.
功能非常强大，关键是免费的APP
😊 非常感谢您的支持！我们很高兴您喜欢我们的应用！如果您需要任何帮助或有任何建议，请随时告诉我们。
I like best chat app, it's so simple to use, easy to install, also got huge functional. It's a best free APP you can find for customer service. Thank you so much
Thank you for your review! 🖤 Happy to hear you had a great experience with Bestchat! It was a pleasure assisting you!
Bestchat Support Team.
The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable.
But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions.
Overall, I would highly recommend this app to anyone.
Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.
Fast App
Easy to use
Perfect
I like the App and I recommend for all business owners to use this App
Glad you're enjoying the app, shopiqat! Thanks for the recommendation! If you need any assistance, feel free to reach out.😊😊😊
I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets.
One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement.
The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website.
Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers.
Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.
Thank you so much for your kind words and thoughtful comment. We are thrilled to hear that you appreciated our efforts and that your experience with our service was a positive one. We will continue to work hard to meet and exceed your expectations.