Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.
Refine
-
By rating
Excellent chat bot application that is free to use and very user friendly to set it up. I just got it today for my store and everything seems to be working well ! The support team is also prompt to respond to any questions !
Thank you for your review of BestChat.
We are glad to hear that you are enjoying using BestChat and that it was easy for you to set up. We are also happy to hear that the support team was able to help you with any questions you had.
Thank you again for your support!
really great live chat app, everything you need and nice ui
Hi JS Sports Prints & Frames
Thank you so much for your kind words! 😊 We're thrilled to hear that you find BestChat to be a great live chat app with everything you need and a nice UI. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or need assistance, feel free to reach out. 🌟
功能非常强大，关键是免费的APP
😊 非常感谢您的支持！我们很高兴您喜欢我们的应用！如果您需要任何帮助或有任何建议，请随时告诉我们。
Great service!
Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.
Happy to meet BestChat, service specialist is nice and warm. Love this whale and looking for more functions in the future.
We're thrilled to have you on board and rest assured, we're continuously working on adding more exciting features in the future!
BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible.
The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much.
Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions
The ai help write function is very smart and is simply an excellent collaboration assistant.
Hello PandaCD
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟
I like this app. It has a friendly interface and many features like quick responses, prepared for you. There is also the mobile app (notifications about chat are useful for me). This is a free app and it's a pleasure to use it.
We are so happy to hear you like our app! 😊 We're delighted to offer these features for free, and we're glad you're finding value in using our app. Don't hesitate to reach out if you need any assistance.
Amazing app, tech team always to help. Easy installation. Highly recommended to any users and thank you team.
Hello Pets Care Needs team, thank you so much for your kind words and recommendation! Our team is always here to assist you whenever you need help. :)
It is a very useful app. You can install the reply software on your mobile phone. You can reply to customers in time even if you are not in front of the computer. The relevant reply information can also be customized. It also includes an email reply function. Customers can also reserve email information when they are not online. , in short, it is very useful, worth recommending, worth a five-star rating.
We love your positive feedback! 💖It's fantastic to hear that you find BestChat highly useful. Your recommendation and five-star rating mean a lot to us. Thank you so much!
We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.
Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.
Thank you Alice!
We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!