Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
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I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
It's wonderful to know that it has been a help for you. We're grateful to have you as a user! If you ever need further assistance, we're here to help.
this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you
Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.
I was attracted by the cute whale logo so I installed it in my store. The UI is clean and easy to understand. Features are simple and handy. I use it to value my store traffic and survey customers' interests. Very good app for Shopify starters to connect with their customers. And it's totally free!
Thanks for your review, we would love to help and hope BestChat helps as well. ^_^
BestChat has transformed my customer support on Shopify. The real-time chat, customizable features, and seamless integration make it a must-have app for any online store. Highly satisfied with the exceptional service it provides!
Thanks a lot for your fantastic review! We're thrilled to hear that BestChat has made such a positive impact on your customer support. Your satisfaction is our priority! 🤝
I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!
Thank you for recommending our solution and for your kind words! 👏 Improving customer support experience is our goal. We're delighted to hear about your positive experience with our chatbot. Thank you so much!
Wonderful app with fantastic customizations, very happy with it and super happy that it's free. The only thing missing is maybe a selection for translating to your own languages, an option to add "other" to the languages tab because for example Lithuanian is not an option. But still very happy.
Your kind words mean a lot! 🌟 Your suggestion for language options is noted and we'll definitely consider it for future updates. Wishing you continued success with your endeavors! If you ever need further assistance, we're here to help.
软件和好用，售后服务也很好。会有客服不定时联系，问一下使用体验。手机下载了app软件，客人有咨询时，能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况，非常的方便。有问题联系客服，也可以马上得到答复，之后还会继续使用，谢谢。
感谢您的肯定！💖 很高兴听到您对我们的软件和售后服务都感到满意。我们的客服团队一直在努力确保您的使用体验顺畅。如果您有任何问题或需求，请随时联系我们。祝您使用愉快！
I like that the subscription is free. It's easy to implement. It has an extension. It's easy to maintain the content. It's user friendly. It has a great support.
Thank you so much for your feedback. We are here if you need any assistance.
Definitely recommended for all stores. It is easily customizable, most settings can be changed, even minor things, it gives options to connect your own social media such as facebook, insta, whatsapp, if the customers are more comfortable texting there, and to top it all it is free! Too good!
Absolutely!😉 It's fantastic to know that you're enjoying BestChat and finding it highly customizable. Thank you for recommending BestChat to others, and if you ever need further assistance, we're here to help!
This app helps me to get immediate messages from my cusotmers, the setup is a bit confusing for me but the customer service agent assured me they’ll upgrade it. Besides I love how it looks on my website with the lovely twinkling eyes of the icon!
We appreciate your feedback about the setup process, and rest assured, we're constantly working on improvements. We're delighted that you love how it looks on your website! ✨