Reviews (156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the AI chat feature for its accurate responses and quick adaptation to site specifics, becoming fully operational within days. They value the seamless integration of AI and live chat, the ability to train the AI in multiple languages, and match the brand's tone. The user-friendly interface, responsive support, real-time customer tracking, and insightful weekly reports are also appreciated for enhancing customer service and boosting sales.
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A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store
Happy to hear you had a great experience with BestChat! Thank you very much for your review.
Very good Chatbot, who learns fast and gives good answers
Hi Petidentity
Thank you very much for your praise of BestChat! We are delighted to hear that you are satisfied with the performance of our chatbot and its ability to quickly learn and provide accurate answers.
Your support and satisfaction are our top priorities, and your feedback motivates us to continue improving our products and services. 😊
This is one very good chatbot app that I can recommend to everyone. They have a lot of good functionality to choose and use from. I used their app for more than a week and I am very happy with their app and their support system.
Thank you BestChat Team for the lovely app. Keep doing what you do best and prosper!
Your enthusiastic recommendation is greatly appreciated! 😊We'll continue to do our best and strive to add value to our users.
软件和好用，售后服务也很好。会有客服不定时联系，问一下使用体验。手机下载了app软件，客人有咨询时，能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况，非常的方便。有问题联系客服，也可以马上得到答复，之后还会继续使用，谢谢。
感谢您的肯定！💖 很高兴听到您对我们的软件和售后服务都感到满意。我们的客服团队一直在努力确保您的使用体验顺畅。如果您有任何问题或需求，请随时联系我们。祝您使用愉快！
Would recommend. Shocking how it's free with all the incredible features. If you're looking for a live chat function I would 100% go with BestChat.
Hello，sorry for the inconvenience. After the troubleshotting, the icon is not displayed due to the restriction of the service area set by mistake. You can turn off this setting then chat widget will be shown correctly. We have arranged our colleague to contact you by email. Your feedback means a lot to us, thanks and have a nice day.
介面簡單，好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些（例如：chat invitation 的語言，希望可以設定不同語言）。帳號的使用也希望可以有多個帳號同時登入（目前限制2個，但這部分可以跟客服溝通，他們會幫你申請）。整體來看，很OK
感謝您的寶貴意見！💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議，我們會仔細考慮。歡迎您隨時提供更多寶貴意見！
界面简洁明了，操作简单，有什么不懂的可以问客服，客服反应速度也很快，能尽量解决的问题都会给你尽量解决掉，总体来说是个刚起步的店铺很适合的一款插件，功能上可以检测顾客的实时在线人数、自带各种客服话术等，是一款很良心的插件！
很高兴您觉得我们的插件适合新开店铺使用。🙌我们努力提供有用的功能，期望给用户带来更大的价值！
We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.
Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.
Thank you Alice!
We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!
So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.
Thanks for your feedback, please feel free to contact us. Any time, any where, we are here to assist.
Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!
Cheers, InstaUEC! 🎉Enjoy a seamless chatting experienc with our app!