Reviews (172)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI capabilities that offer 24/7 responses to product and order inquiries, boosting customer service and sales. Its multilingual support and user-friendly interface are appreciated, along with the seamless integration of automated and manual customer service options. The app is reliable on both PC and mobile platforms, with fast and accurate AI responses. Customer support is responsive and efficient, and the affordability of the AI plan makes it accessible for startups and small businesses, with a free plan that still offers substantial functionality.

July 25, 2024

Gostei muito

Cali Varietá
Colombia
10 days using the app
July 8, 2024

good

Rainy Filters
India
10 months using the app
August 9, 2024

We just started using BestChat and so far it is very intuitive and easy to navigate.

Nickel Coffee Company
United States
8 minutes using the app
May 13, 2024

really great live chat app, everything you need and nice ui

JS Sports Prints & Frames
Australia
About 2 months using the app
BestChat replied July 17, 2024

Hi JS Sports Prints & Frames
Thank you so much for your kind words! 😊 We're thrilled to hear that you find BestChat to be a great live chat app with everything you need and a nice UI. Your feedback means a lot to us and motivates us to keep improving. If you have any suggestions or need assistance, feel free to reach out. 🌟

August 16, 2024

It's really nice and i like how easy the app is

My Store
United States
30 minutes using the app
July 2, 2024

nice

Enter Green Buildings
United Arab Emirates
5 days using the app
BestChat replied July 17, 2024

Thank you so much for your "NICE" review! Enter Green Buildings 😊 We're delighted to hear that you're enjoying BestChat. Your positive feedback means a lot to us and motivates us to keep improving.

September 16, 2024

Great ap

Mikes Sports
South Africa
2 days using the app
July 24, 2024

s

Habroz
India
2 months using the app
August 18, 2024

Me parece muy buena aplicación, facil de configurar y de usar.

Biomundo Ecuador
Ecuador
About 1 hour using the app
August 20, 2024

tres bien

CasaFab
France
About 1 hour using the app