Reviews (171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to configure per-product shipping rates, ideal for stores with varied inventory. It supports complex shipping rules, including location and weight restrictions, and offers tiered rates for multiple items. The checkout process is enhanced for seamlessness and simplicity. Recent updates have improved its functionality and flexibility. The support team is praised for their responsive and effective assistance.
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Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use.
Excellent customer support.
Not a very good app for our delivery situation
I’m sorry we weren’t able to provide a solution for your shipping needs. We really take pride in our customer service and we’re happy to work with our customers to provide ...
If you are in need of a shipping app that can handle multiple, complex scenarios, this is the one. And you will not find better support (Jess is phenomenal!) I give Better Shipping an A+!
This is a great app. It's given us a neat workaround for a tricky little issue with our shipping rules, and it's capable of doing a whole lot more besides. Really good help and resources inside the app, and great support from the developers too. They replied very promptly to messages and guided me step-by-step through what I needed to do. Very happy and would certainly recommend if you need a ...
Does half of what I need it to do. I have the option to add the shipping for various products at various prices HOWEVER.. it does not combine shipping so I have lost more customers than I have gained because of overly excessive shipping charges. For example, if they purchase 6 items, it charges $6.95 shipping for every item for a shipping cost of $41.70 instead of just $6.95. My customers are ...
Sorry that you had a bad experience with Better Shipping! We’ve recently released our version two update which allows you to tier shipping over groups of products! This ...
I used this app to create some specific shipping rates for the products on my store. Although the app took a little bit of time setting up, the team at Better Shipping were quick to respond to my queries and always went the extra length to get the rates working correctly for me. Really great customer service and in my book, worth the subscription cost if it takes the headache of Shopify's basic ...
Thanks for the feedback! We’re glad we were able to work with you to find a solution that meets your shipping needs!
Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed
Looks to be all good so far :)
Great app and amazing customer service! Thanks Peter!
Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.
I got the app working after getting help from 3 Shopify people. there is. Delay in getting help from my location during the dy as im in Canada and customer support is in Australia.
Hi! I’m glad we were able to help you out! We really take pride in our customer service and aim to respond to all emails in less than 24 hours but I can appreciate the time ...