Better Reports , 1,032 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.
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I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.
Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!
Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.
The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.
This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.
I think this app has potential.. However, we found it to be difficult to figure out. I couldn't find adequate support online and I didn't have time to email support with questions. I'm cancelling it.
I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.
Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.
Very useful BUT. When I set two days it starts to behave in a weird way and put - 1 next to product quantity for items.
Plus it's expensive
Hi there.
I'm not 100% sure what you mean but your report might be misconfigured. Negative quantities can be expected in the case of refunds or negative quantity on hand (if you enabled overselling for your products).
Feel free to reach out at hello@betterreports.co so that we can sort this out for you.
I had a great customer service with your representative, with help of who I can get report. Thank you
I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit).
It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons.
They got it done in two hours. TWO HOURS.
Other places, I might not have even heard back that the ticket had been started by then. But not here!