Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

Edited August 19, 2021

Love everything about it - it's not as user-friendly or intuitive as I would like. But a great solution for custom reports on Shopify. Thanks, guys!

Shinobi Menswear
United States
3 days using the app
April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Marco Basic
Canada
3 days using the app
January 9, 2023

We’re able to create a report exactly how I was needing it done for my small business! Highly recommend!!

Stevie’s Beauty Boutique
United States
3 days using the app
May 10, 2023

So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!

Wrigleyville Sports
United States
2 days using the app
June 30, 2023

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Replay Guitar Exchange
United States
2 days using the app
October 5, 2022

Better Reports has a ton of useful report templates. It's also easy to make a custom report. When I run into a snag customer service via chat has been extremely quick and helpful. Thanks!

LUX Center for the Arts
United States
2 days using the app
September 13, 2023

App worked perfectly for what I needed & when I couldn't work out how to format the correct filters for a specific report, they were really helpful in creating one for me quickly.

Cub & Pudding
United Kingdom
2 days using the app
August 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

The Salusbury Winestore
United Kingdom
About 2 months using the app
December 23, 2020

This app helped me get reports on monthly sales using many filters I was unable to with the Shopify reporting. It is a very beneficial app and worth the cost. This app saves us a lot of time.

VIP Fulfillment Services
United States
2 days using the app
September 4, 2020

Great app. Finally I can get accurate data from a reporting app. Would be great if there were some report building tutorials available.

Bee Arty
Australia
About 2 months using the app