Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

August 17, 2023

Claudia is always a huge help! I have asked for multiple reports in the last several months and I have never been dissapointed.

Kennedy Blue
United States
About 5 years using the app
October 24, 2023

Keanna was extremely helpful.

Capsule Shop
United States
Over 3 years using the app
July 18, 2023

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
November 14, 2023

Great app, amazing customer service, Rishi was awesome!

TentBox
United Kingdom
13 days using the app
May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports!
That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Redmond Life
United States
11 months using the app
June 7, 2023

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

Wellkasa
United States
9 months using the app
August 4, 2023

Great app which provides us with all the in-depth reports we need, while still on shopify basic plan.

The support offered is second to none too - fast response times and quick to find solutions to any queries we have raised.

Happy to recommend.

Northern Print Studio
United Kingdom
6 months using the app
August 22, 2023

Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.

BESIDE
Canada
5 months using the app
October 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

funnybunnykids
New Zealand
8 days using the app
October 5, 2023

Incredible reporting power gives us unmatched insights into our business! The customer service is so helpful with making customized reports too. Highly recommend!

Po Campo
United States
2 months using the app