Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

July 28, 2021

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

rinnabeauty.com
United States
About 3 hours using the app
February 20, 2018

Clement is incredibly helpful. This App is terrific for reporting and scheduling automatic reports, particularly if you are on the Shopify Advanced plan.

She Lion
Australia
About 3 hours using the app
January 15, 2021

I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.

Canty Boots
United States
About 2 hours using the app
August 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Sidecar Doughnuts
United States
32 minutes using the app
October 21, 2018

after several emails back and forth, this company and it's founder were unable to figure out how to generate a report from shopify products to be uploaded to amazon. He even said the blank CSV from amazon with the basic information they needed was "confusing". That concerns me. A company who works with reports and CSV documents should be able to decipher a straight forward CSV from Amazon. I'm not specially trained in this but I could decipher the CSV from Amazon. I was just looking for an easier way to move products from shopify to amazon. this is not the way.

Arkansas Made
United States
About 1 hour using the app
May 27, 2020

I was unable to even use this app. Every time I clicked the app it just kept refreshing the page and saying server error. But every other app on my Shopify works. This app looks good, but I wasn't able to even try it because of this glitch.

Sovereign Code Shop
United States
14 minutes using the app
January 18, 2023

Amazing App. Shopify needs to acquire it, seriously. It is wild that you cannot create custom reports within Shopify based on simple things like tags, order values, etc but with Better Reports there isn't a single report you can't do.

I needed help with a report that would display revenue with both CAD USD currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue. (Our store captures in multi-currency)

Best support team and awesome app UX. Very easy to use. Saves my team so much time creating their monthly report presentations as well.

Tease | Wellness Tea Blends
Canada
December 7, 2020

I used this app to help a merchant build a custom report for sales by product, something that is not possible with the Shopify Basic plan.

lavendew
United States
October 30, 2024

Alexis Russell
United States
Over 4 years using the app
November 4, 2024

The Butter Paddle
United States
Almost 4 years using the app