Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

June 30, 2021

Better Reports is an awesome reporting tool and they have an incredibly helpful and dedicated support team.

Mazzios
United States
Over 5 years using the app
September 13, 2018

I use this app for a few other stores and it always does exactly what i need! Lots of customization options and great support from staff!

Kilo E-Liquids
United States
Over 5 years using the app
Edited March 18, 2024

I can't say enough good things about both the app and the support. This app has made reporting so easy and user-friendly, and a huge part of that is because of the support team. I have, on multiple occasions now, needed custom fields added to the reports and every time, the support team has been so efficient and given me exactly what I was looking for. Rishika and Claudia were so helpful. I can't say enough about how positive of an experience this has been.

Red Dress Boutique
United States
About 5 years using the app
Edited November 3, 2020

We have installed BetterReports on 6 stores and love it. We used the application to help with filters our large amount of orders to a particular data sent. We inquired help from the application and they were able to assist us on the correct filters for a custom report. They were quick and responsive to a few changes. If we didn't have this reporting/app it would have taken us hours to piece it together from what was available with standard reporting. The app is totally worth it for reporting.

My Neck Hammock
United States
About 5 years using the app
January 31, 2023

AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business.

It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself.

But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!).

I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to.

My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative.

But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it.

There is nothing else like this app.

Outlaw: Bring the scents of adventure to every moment
United States
About 5 years using the app
July 21, 2022

The report I created didn't include the information I needed. Keanna quickly adapted the report to meet my needs.

Huk Gear
United States
About 5 years using the app
January 15, 2019

I'm really happy with this App. It provides the reports that Shopify doesn't. And customer is very quick and helpful. Turn around time to my questions has always been that day or early the next. They helped me create a report that gives me the information I need.

iDrink Products
United States
About 5 years using the app
December 18, 2018

I have used this app and Its working great , I loved it & really good job

the gallery
Egypt
About 5 years using the app
Edited February 3, 2023

I have contacted support several times to see if it would be possible to create a report unique to my business. I got quick responses with a new feature added, achieving exactly what was needed. This kind of service is nearly unheard of in my experience. 100% download Better Reports, if you need super detailed reporting. Thanks!

Hellomerch
United States
Almost 5 years using the app
March 15, 2018

First review I've written. I generally think they are bogus.
However, Clement was very helpful and did exactly what I needed done as far as somewhat customizing a report. Very good app!

Shopgrin
United States
Almost 5 years using the app