Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

April 9, 2019

Best reporting app there is. I tried out like 4 of them. Better reports shows the most reports and Clement is super helpful and has even made me some reports that we're standard reports someone would need. Excellent customer service too, I've always been responded to within a few hours

Marigold Shadows
United States
Over 4 years using the app
February 2, 2021

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Built Bar
United States
Over 4 years using the app
Edited October 26, 2023

The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.

Kryptonite Character Store
United States
Over 4 years using the app
June 24, 2021

Very efficient service follow up, my request was immediately met within hours with a clear and detailed guide!

Sunday Folks
Singapore
Over 4 years using the app
March 19, 2018

One of the best report apps and 5 star customer service.

Lil Thingamajigs
United States
Over 4 years using the app
March 19, 2019

Great App! Enhances the reporting capability of the store tremendously. Also has very easy export functions in case you need to present the data somewhere.

Shore Buddies
United States
Over 4 years using the app
Edited September 24, 2021

Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!

Bewilderness
United States
Over 4 years using the app
September 13, 2018

We have 5 Shopify sites across 5 different countries with 600SKU's. This app has made it super easy to collate data, and the support has been on point !

Scissor Tech Australia
Australia
Over 4 years using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app
January 28, 2022

Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.

Sigr
Sweden
About 4 years using the app