Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

February 25, 2021

Great customer service! Helped out with several questions I had and definitely made reporting and analysis simpler and more efficient.

FOOP Organic Biosciences
United States
About 2 years using the app
October 10, 2018

I used this app to track unpaid invoices and create monthly Statements for outstanding accounts. The creator was more than happy to immediately provide additional resources and new fields to accommodate our requests. All the time communicating quickly and explaining how to use the information. We are very happy to move from free trial to monthly payments.
Thank you so much for your help Clement.

Bass Milk
Australia
About 2 years using the app
April 25, 2022

This app is simply amazing! The data analysis this app empowers is incredible. It can get very complex quickly so the fact that the customer support is very quick and top notch really makes this app worth every penny.

Conrad's Confectionery
United States
About 2 years using the app
October 24, 2019

This app is awesome! I love that you can schedule reports and build whatever you want to see- so many more options than Shopify has available on their analytics section. Also, they are very helpful in getting you set-up and answering any questions you might have.

Sweet & Spark
United States
About 2 years using the app
April 7, 2020

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

LUCIA EYES
United States
About 2 years using the app
December 19, 2017

This is a must have app. The name can be misleading that it is limited to reporting. However, with the flexibility to add reports to Google docs and building work flows based on that is just amazing. Clement, Founder of the app is super quick with replies and extra flexible. The pricing is quite reasonable and I would highly recommend the app.

Mrpl2
India
About 2 years using the app
November 24, 2021

It helped me pull data points together from a bunch of different apps we've signed up to - was a pain trying to work with individual apps and reports until I came across this. The support team's awesome in helping pull it together too!!

gooey
United Kingdom
About 2 years using the app
Edited March 2, 2020

We have used Better Reports since we launched our stores on Shopify 2+ years ago. Initially we were testing with another Reporting app, but it was too limiting in the number of users and reports, not to mention functionality. We're so glad we found this app!

Customer Service has been superb. They're always responsive to any inquiry. Recently Kritesh went above and beyond to create a custom field for us in order to address a Shopify shortcoming.

We highly recommend.

Chronicle Store
United States
About 2 years using the app
January 4, 2022

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

DeadlyMerch
United States
About 2 years using the app
July 5, 2022

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

Italeau
United States
About 2 years using the app