Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

September 18, 2017

The app is great, tailor makes what we need. Great support and prompt. Very helpful and good at explaining.

The Workgear Company
New Zealand
Almost 2 years using the app
May 21, 2019

This app has allowed us to report on metrics we can't easily pull directly via Shopify, saving significant time. The customer service Better Reports has provided us has been top notch, providing 1:1 help for our specific needs.

Descente
United States
Almost 2 years using the app
March 23, 2021

Better reports support team are amazing. They are always quick to reply with amazing useful customized reports. I really appreciate their help, their reports help to solve alot of issues and keep things organized.

Modell's Sporting Goods Online, Inc.
United States
Almost 2 years using the app
June 3, 2020

I use this app to customize product types sold by Sales Person. I needed help developing a report and Better Reports has been so accommodating. The report possibilities are amazing.

The Showcase
United States
Almost 2 years using the app
December 9, 2021

This app has been used to customize reports for an online marketplace with delivery and/or pickup dates and fulfillment needs. The service received was quick, professional, and highly recommended. Keanna was exceptional in creating custom fields and views for our needs.

Fat Sparrow Group
Canada
Almost 2 years using the app
April 11, 2023

The app works great, and the customer service is top notch! Any time I have been unable to figure out how to create a custom report I need (which is fairly frequently), the Better Reports team helps me through the process and makes it very simple.
Better Reports gives you access to the data you need at a very reasonable price. I highly recommend it!

SewYeahQuilting
United States
Almost 2 years using the app
Edited July 23, 2021

I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.

Misha & Puff
United States
Almost 2 years using the app
Edited October 25, 2024

Great app and great support, thank you Claudia! Helped us set up custom reports that automate manual tasks.

Update 25 oct 2024: Best support that I experienced through any Shopify app. Highly recommend Better Reports!

Local taste
Sweden
Almost 2 years using the app
March 12, 2021

This is a great app, the customer service is absolutely amazing! Anytime I need a special report, I ask for help and then they set it all up for you pretty quickly.

Masses Of Lashes
Australia
Almost 2 years using the app
October 12, 2020

Better Reports has seriously upped our analytics. The custom reports allow me to pull the exact information that I am looking for, without the hassle of a bunch of complicated excel files. We've had this app for about two months and it is already the most useful app that we have. Their support team is very supportive and quick to reply. Don't hesitate to add this app to your store, you are going to love it!

Skhoop of Scandinavia
United States
Almost 2 years using the app