Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

March 10, 2023

Love the person to person experience for creating custom reports. Claudia knew just what I was looking for - reports by collection or tags - helped me understand what was in the way and how to fix it, and pointed out the data gaps to be filled in for a comprehensive, actionable report.

Proclamation Goods
United States
3 months using the app
August 19, 2021

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

Suniela Beach
Canada
3 months using the app
October 20, 2023

Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.

JustCustom
Czechia
3 months using the app
December 9, 2021

I use this app for reports and packing slips for my upcoming deliveries. The app works well, and the customer service is great- quick to respond and sets up new reports for me in a short turn around.

The Christmas Tree Stand
United States
3 months using the app
May 19, 2021

This app is easy to use, I love how quick the response time is when I need help creating a custom report for my business!

American Teething and Craft Supply LLC
United States
3 months using the app
July 27, 2022

I used this app to build a custom YOY item-level reporting that was not available in Shopify native reports. I needed some help building this custom report and the customer service available was very responsive and I got what I needed within hours.

Utz Quality Foods
United States
3 months using the app
September 22, 2021

So far so good. The customer service is excellent and all emails were answered the same day with custom revisions made to my saved reports.

Toni Plus
Canada
3 months using the app
May 19, 2021

Great source for information. Customer service is extremely responsive and helpful. I had custom fields created within a couple hours after sending my requests.

FMSCMarketplace.org
United States
3 months using the app
November 16, 2021

Awesome app. Super helpful for creating all kinds of reports. Most useful for payment disbursement reports and reports for sales tax.

Electrimist
United States
3 months using the app
August 21, 2021

All I can say is I am blown away by the number of reports Better Reports provides for you. And to think I was about to upgrade to the Shopify Advanced plan just for their reports and analytics. Better Reports just made my life 1000x easier. Definitely worth $20 a month.

Dormi
United States
3 months using the app