Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

June 30, 2020

It can be a little hard to understand sometimes, but their tech support team was great at helping me build out reports. There is a lot you can do with this small tool!

Ascent Protein
United States
Over 1 year using the app
May 11, 2021

Amazing app ! Is great for making data driven decisions.... You can take a deep dive into your data with this app

Tahiliya
India
Over 1 year using the app
January 31, 2023

Very quick response with a custom field which achieved one of my requests.

We are working through another issue as well.

Brad

Karma and Luck
United States
Over 1 year using the app
December 28, 2022

This app and its support team are both extremely helpful. It's completely changed the way we pull reports and look at data! The support team responds almost immediately and has never failed to complete a request. They've done everything from building entire reports to creating custom fields to allow us to pull more accurate reports.

Christine Valmy Inc
United States
Over 1 year using the app
Edited November 18, 2020

Better Reports has exceeded my expectations. It has a ton of built in variables to use, and can use custom tags on customers or orders. And, in the few instances where I needed help creating a report, or adding custom variables, the team has been incredibly responsive - often same day, and definitely within 24 hours.

CardNow
United States
Over 1 year using the app
Edited April 26, 2021

Best reports app out there.
first, you can schedule report, which save lots of time. i need the same reports every week, so i have created them in 'better report' and i schedule to get them on a weekly basis.
second, great support, always received an answer quickly (often in less than an hour) and their team created new element i needed when they were not there. so flexible and efficient.

Honey & Spice
United Kingdom
Over 1 year using the app
February 1, 2022

Sooo many reports. Reached out about a couple custom reports and very quickly received exactly what I needed. Amazing, thank you!

Sugar Bee Clothing
United States
Over 1 year using the app
April 13, 2023

Great app and fantastic customer service. We had some complex reporting needs for our Shopify store and BR was able to turn it around in minutes.

October's Very Own
Canada
About 1 year using the app
September 27, 2022

Claudia is the absolute best! She is prompt, positive and patient. She always comes through for me. Thanks!

Bear River High School
United States
About 1 year using the app
May 21, 2020

This app has made running reports a breeze. I spent hours trying to create a custom report and was unable to do so. I emailed customer service and received a response with a link for the report I needed the following day. A+ service.

Dirt Bike Kidz
United States
About 1 year using the app