Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

Edited June 11, 2019

Lots of different reports available and a lot more reasonable price than a lot of apps out there. I tried a few different ones and liked this one the best.

Pimp My Diabetes
Canada
About 1 year using the app
October 4, 2019

It was a cold dark rainy night maybe 24-48 hours before our website go live that I realised that the out of the box reports from the Shopify basic plan wouldn't be useful for our operational needs. In a panic, I started searching on the Shopify app store for any alternatives. I came across a few but they were neither intuitive enough nor did they support self serve customised reports and scheduling.
Until I found Better Reports that is! It came with a good collection of pre-built reports and very intuitive customisation features. It just works seamlessly with all my apps and I have never had any issues.
The customer service is top-notch and I would personally call out Kritesh for his responsiveness and thoroughness in attending to my customisation requests.
Highly recommended!

Tiffinly
Australia
About 1 year using the app
November 30, 2022

Honestly the best app service I have ever received. I reached out wanting help to create a custom report and Claudia got back to me within an hour having done it for me herself.

Both& Apparel
United States
About 1 year using the app
July 15, 2020

Their customer service is excellent, they are very helpful, working with you to create the perfect reports. Thanks!

Barrie's Garden Centre
Canada
About 1 year using the app
September 11, 2023

Incredibly helpful app to get the right information out of Shopify when the native reports just don't cut it. Their customer service is also fantastic.

Conscious Glass
United States
About 1 year using the app
May 5, 2021

Very happy with the app: their support is amazing (including Zoom meetings and custom reports creation). Very responsive.

Eat Purely
United States
About 1 year using the app
August 10, 2021

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

NorBlack NorWhite
India
About 1 year using the app
March 30, 2021

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

obVus Solutions LLC
United States
About 1 year using the app
October 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Leather & Lace - Tuscaloosa/Birmingham
United States
About 1 year using the app
October 21, 2021

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Wildfang
United States
About 1 year using the app