Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

November 1, 2021

The Better Reports app and team have drastically increased our productivity. Their out-of-box reports are great and offer quick and concise reporting. However, it is the customization that helps us the most! Their team is also very responsive and helps prepare the custom reports if required (usually within a day or so).

nutrimeals
Canada
About 1 year using the app
Edited June 11, 2019

Lots of different reports available and a lot more reasonable price than a lot of apps out there. I tried a few different ones and liked this one the best.

Pimp My Diabetes
Canada
About 1 year using the app
September 11, 2023

Incredibly helpful app to get the right information out of Shopify when the native reports just don't cut it. Their customer service is also fantastic.

Conscious Glass
United States
About 1 year using the app
October 4, 2019

It was a cold dark rainy night maybe 24-48 hours before our website go live that I realised that the out of the box reports from the Shopify basic plan wouldn't be useful for our operational needs. In a panic, I started searching on the Shopify app store for any alternatives. I came across a few but they were neither intuitive enough nor did they support self serve customised reports and scheduling.
Until I found Better Reports that is! It came with a good collection of pre-built reports and very intuitive customisation features. It just works seamlessly with all my apps and I have never had any issues.
The customer service is top-notch and I would personally call out Kritesh for his responsiveness and thoroughness in attending to my customisation requests.
Highly recommended!

Tiffinly
Australia
About 1 year using the app
November 30, 2022

Honestly the best app service I have ever received. I reached out wanting help to create a custom report and Claudia got back to me within an hour having done it for me herself.

Both& Apparel
United States
About 1 year using the app
July 15, 2020

Their customer service is excellent, they are very helpful, working with you to create the perfect reports. Thanks!

Barrie's Garden Centre
Canada
About 1 year using the app
May 5, 2021

Very happy with the app: their support is amazing (including Zoom meetings and custom reports creation). Very responsive.

Eat Purely
United States
About 1 year using the app
August 10, 2021

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

NorBlack NorWhite
India
About 1 year using the app
March 30, 2021

I love Better Reports customer service! When I need help customizing a report, not only do they create it for me and will help modify so that it is pulling the exact information I need, they also send a video of how to do it so I know for next time. Fantastic customer service!

obVus Solutions LLC
United States
About 1 year using the app
October 27, 2021

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

Leather & Lace - Tuscaloosa/Birmingham
United States
About 1 year using the app