Better Reports , 1,043 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust, customizable reporting features that surpass Shopify's built-in options. They appreciate its user-friendly interface and detailed insights into sales, inventory, and customer data. The app is recognized for its time-saving capabilities in data management and report creation, including the ability to schedule and send regular reports. The support team is often praised for their prompt and helpful responses. Merchants find the app crucial for refining marketing strategies and making informed business decisions.

October 6, 2017

Great app and great service. They respond very quickly and will help you out with any questions you have. The interface is super easy to use also.

Southernrunner
United States
11 months using the app
December 7, 2020

The customer service and support team are hands down the best, quick to reply and come back with insights and customized solutions - highly reco.

Merch Tent
Canada
11 months using the app
December 7, 2021

This app is amazingggg--wished we found this sooner. Very straightforward reporting, and offers many different types of reports / insights.

Daan Go Cake Lab
Canada
11 months using the app
June 16, 2021

We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!

SDC Supplies Store
United States
10 months using the app
Edited October 9, 2018

Easy to use and way more powerful than standard Shopify analytics. A good complement to Google Analytics. A+++ for support and very fair pricing

MAVERICKS
United States
10 months using the app
Edited November 2, 2017

Amazing Customer Service. Their team custom built a report for us without much back and forth and at no charge. The report is a game-changer for gaining efficiencies with out business that lets us get back to the important stuff. Thanks, Better Reports!

Shoplively
United States
10 months using the app
December 30, 2022

Super helpful app. So much more robust than Shopify's built-in reports.

Easily customizable reports and easy to use.

Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!

Revival Cycles
United States
10 months using the app
October 27, 2020

Great app with AMAZING customer service. They've been a huge help in getting my daily reports off the ground and running.

Holly's Healthy Holes
United States
10 months using the app
May 20, 2019

What a fantastic app! We are constantly finding new uses for this app - great support from Clement as well! Def worth a try!!

Paladin Sports Australia
Australia
10 months using the app
Edited February 1, 2022

All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.

willows clothing
United States
10 months using the app