Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

February 11, 2018

Custom report created in minutes thanks to Support. Provides me with the detailed reports that Shopify fails to provide. It has opened up several new marketing opportunities in its 1st day.
At this point - would highly recommend the product.

Tatsup
Australia
3 months using the app
November 2, 2022

I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.

Hemlock & Oak
Canada
3 months using the app
June 9, 2023

The app works well and has enough flexibility to create really powerful reports.

But I really can’t say enough about their support! Surprisingly, unexpectedly great!

Swaggy Shop
United States
3 months using the app
February 9, 2021

The Better Reports app has made our whole team happy. This app has the highest ROI for the monthly cost. The customer support was incredible in helping set up a custom report for accounting. The ability to quickly & easily create custom reports for every area of our store is exactly what we were looking for.

Ambler
Canada
3 months using the app
January 23, 2019

I already love this app! I used to copy-paste values from a custom field, that I couldn't access via the regular Shopify reports. Better Reports saves me this tedious every-day task, and I'm finally excited to scale!!!!

Also, Clement does a wonderful job supporting this app. He created my report for me on the very first day of me signing up for the trial. I didn't even have to spend any time trying to figure out how to build the report. 100% outsourced! 100% Loving It!!!

thisbeautifuldayboutique
Canada
3 months using the app
Edited April 13, 2020

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick.

If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field.

Incredible app & Incredible customer service.

Thanks again Kritesh

The Meat House
United States
3 months using the app
August 14, 2018

Better reports has saved me so much time and headache trying to figure out specific reports I needed. Love this app!

The Alluv Place
United States
3 months using the app
July 15, 2021

This app has helped us tremendously with getting the reports that Shopify doesn’t offer. Their customer service has been some of the best that we have ever received. They respond promptly to any message that is sent and they are eager to help. If they don’t already have what I need amongst the many reports they already have set up in the application they will create what ever you need. Shopify could learn a thing or two from “Better Reports” If you have a Shopify store you really should automatically sign up for this app. I just hope and pray they don’t raise the price and make it unaffordable. Without “Better Reports” we would have to search for another POS system. We certainly hope Shopify knows what an asset this company is to them. Sending a huge THANK YOU to everyone there at “Better Reports” The only recommendation we have would be for them to change their name to “Best Reports” Again, thank you for being such a great addition to our team.

The Goodman Home
United States
3 months using the app
Edited June 23, 2020

Awesome app with almost unlimited options for making reports! Easy to use and questions are answered promptly. I would highly recommend!

Jordan Fabrics
United States
2 months using the app
February 12, 2020

This is literally the best and most useful app. The reporting goes beyond Shopify reporting and their customer support is stupendous. I email them almost every week asking for a new report to be written and I hear back within 24 hours and sometimes within the hour. Their reporting has been a game changer for my company and they work endlessly to fine tune it until it is exactly to my needs. I had tried numerous reports and when I finally stumbled upon Better Apps I felt like a weight had been lifted. We have many sales channels that Shopify does not have a field to capture in their reports. We use tags. Better Reporting allows me to use these tags in my reports so I am now able to run Wholesale, Trade, POS and Online in separate reports without having to move to an entire separate Shopify for each of them. The reports are also incredibly user friendly, I am now able to make my own if necessary but my Customer Service Expert is always there to help me if I need it. You can also schedule reports to be sent to any team member on a weekly, monthly, quarterly basis. I highly recommend this app!

Kerri Rosenthal
Kerri Rosenthal LLC

Kerri Rosenthal
United States
2 months using the app