Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

March 23, 2021

100% the best Shopify app I currently use. Customer service is second to none and is a crucial tool for our business.

Easy Eye Sound
United States
About 1 month using the app
January 9, 2023

Excellent Team! Very helpful, and the capacity of the various reports are great! Highly recommend this APP!

G.DeBrekht
United States
About 1 month using the app
October 6, 2022

This app gets an A+ from us. We use this app to pull important data from Shopify and Recharge that we'd otherwise be unable to obtain. Their support gets an A+ because they quickly helped us create some new unique reports and showed us how to easily build reports and access the information we need on our own.

crunchlabsstore
United States
About 1 month using the app
May 22, 2019

Quite amazed at how good this app is, way above and beyond my expectations and the support is also very friendly.

Workout Meals
Australia
About 1 month using the app
May 5, 2022

Easy to use, they are also very prompt anytime we've every had any questions. Also, the app itself is very flexible…we were able to build several custom reports within an hour of downloading that we never could have built using Shopify's pre-built features. We would highly recommend Better Reports!

UNITEE // Custom Tshirts + Merch
United States
About 1 month using the app
June 5, 2018

This app is exactly what we needed since moving over to shopify. We have a team that connects with customers over the phone (that's right, still making phone calls)
and to track their progress. Clement is extremely helpful with any question or help you will need to build a report. Very Helpful!

Messenger International
United States
About 1 month using the app
July 5, 2021

We've been so pleased with the level of personalized service from this app. they've gone above and beyond in helping us creating specific reports that work for our business. So helpful and responsive. 5 out of 5 stars for sure!

Forty Winks
United States
About 1 month using the app
January 28, 2021

I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!

Charli Rose
United States
Over 2 years using the app
Edited July 6, 2023

Awesome app! Unlimited possibilities & extremely user friendly. The custom reports option just allows you to do anything you may imagine.

TheNaturalFoodStore.ca
Canada
About 1 month using the app
September 13, 2018

Invaluable app and much more useful information than the inbuilt reports in Shopify. I emailed the owner to ask for a custom app and he provided it a few hours later! I now use this custom report daily and don't know how I'd do without it. If it were possible to see analysis on add-to-cart rates / products that would be very useful too!

LF MARKEY
United Kingdom
About 1 month using the app