Better Reports

The most powerful reporting app, built specifically for Shopify.

Goodbye spreadsheets!

Better Reports gives you instant access to a variety of reports for all functions of your store.

Update: You can now enter your product costs and track your cost of goods sold, profit, and inventory value. Bulk import is available.

Some of the ways our customers use Better Reports:

• Track best-selling products and vendors


• Track the performance of marketing campaigns


• Track orders and items pending fulfillment


• Track the revenue share of affiliate partners


• Track referring sites generating the most traffic and sales


• Track inventory levels


• Track sales per POS location


• Track collected tax per location


• Track sales per discount code


• Track gift card sales and payments


• Search and filter by any field


• Segment reports based on tags and collections


• Generate picking lists


• Generate customer mailing lists based on purchase history


• Schedule monthly transaction report for reconciliation


• Schedule hourly KPI export to Google Drive for integration with online dashboard

Main features

• Mutliple report types: table, matrix, bar chart, line chart, scatter plot


• Segment, filter and sort by any field


• Export by email (csv, pdf, xlsx, html) or Google Sheet


• Totals and subtotals


• Support for custom fields, created by you or other apps

FAQs:

Can I build custom reports?

The app comes with a powerful drag and drop designer to build any report you need.
All the built-in reports were built using that same designer.

Can you build reports for me?

Yes, we will build reports for you for free.
Let us know more about your needs at hello@betterreports.co

What data can reports show?

Any data stored in Shopify.

Can reports include custom fields?

Yes, all different types of custom fields are supported:

• Metafields (created by other apps)


• Line item properties


• Order attributes (custom fields that can be attached to an order)


• Tags (on customers, orders and products)


• Variant options


• Product collections

Can I export/share my reports?

You can download report data as a csv, pdf, xlsx or html file.
You can also set up a schedule to export any report by email or to Google Drive at your desired frequency.
The frequency can be anywhere between every 5 minutes to every 6 months.
For example, you could send an email with the monthly sales per product on the first day of each month.

Do you handle refunds and partial refunds? What about shipping and discounts?

Yes, all these numbers are available.

Can reports show the Cost of Goods Sold (COGS) and profits?

Yes. It is possible to create custom reports to analyze cost and profit in all sort of interesting ways.
The only required step is to enter the cost of each variant. We can also import your existing costs for you.

How long will it take before I can see my reports?

As soon as you install the app, Better Reports will start importing your data and you will receive an email upon completion.
The import can take anywhere between a few seconds and a few hours depending on the amount of data.
Financial transactions are imported last and can take even longer.
We'd love to speed up the process but we're limited by Shopify API call limit policy (2 orders per second).
Luckily, this is a one-time operation only.

How often are reports updated?

Better Reports is always working in the background to keep your reports up to date in real time.
New orders and product changes are typically reflected in your reports within a few seconds.
It may take up to a couple of minutes during high volume spikes.

How long does it take to load a report?

Typically less than a second. Occasionally up to a few seconds.

What kind of visuals are supported?

We support tables, matrices, bar charts, line charts and scatter plots.

How far back can the reports go?

Reports can display any data stored in Shopify, from the very first order to the very last.

Is there a free trial?

We offer a 14-day free trial. Upon installation you will need to accept the monthly charge.
If you uninstall the app within 14 days you will not be charged.

Why does it cost $19.90 for stores on the Basic plan and $299.90 for stores on the Plus plan?

Shopify Plus stores get a lot more traffic and orders. About 25 times more.
We incur significant infrastructure costs to ensure that reports load instantly and are updated in real time.
Shopify Plus customers also have access to additional reports, such as traffic reports (visitors to your web site).
Finally, Shopify Plus customers get in front of the queue for any support request, such as new features, custom reports or issues.

Does it work on mobile/tablets?

Yes, Better Reports works on any device.

Does it support POS?

Yes, Better Reports is fully integrated with the Shopify's Point Of Sale iPad app.
POS users have access to a streamlined interface and you control which reports are visible.
Sales reports can be limited to only show sales that originated from the current location.
There are built-in POS reports such as sales per location, per user, per device, etc...

Is it able to merge data from multiple stores?

Yes.

Will Better Reports impact my storefront website in any way?

Not at all. Better Reports works in the background to build your reports.
It is technically impossible for Better Reports to impact the performance, look or behaviour of your storefront.
Better Reports can read your data but it is not authorized to change anything.

Is my data safe?

We use industry best practices and go above and beyond to make sure your data is safe and secure.
We protect your data like our business depends on it. Because it does.

We are a high traffic store. Can you handle it?

We have many high profile Shopify stores on our platform.
We leverage cloud technology to ensure we can scale indefinitely.

We've aggregated over 8 million sold products so far!

Over 60 built-in reports:

• 
  Customers
  
  
  
  • Customers
  
  
  • Total customers per country
  
  
  
  


• 
  Products
  
  
  
  • Total products by type
  
  
  • Total products by vendor
  
  
  
  


• 
  Product variants
  
  
  
  • Inventory
  
  
  • Pending fulfillments
  
  
  
  


• 
  Orders
  
  
  
  • First-time vs returning customer orders
  
  
  • Order details
  
  
  • Orders by country
  
  
  • Orders by POS location
  
  
  • Orders by POS user
  
  
  • Orders by referring site
  
  
  • Orders by source
  
  
  • Orders by UTM campaign
  
  
  • Orders by UTM medium
  
  
  • Orders by UTM source
  
  
  • Orders pending fulfillment
  
  
  • Total order value by country
  
  
  • Total order value by referring site
  
  
  • Total order value by source
  
  
  
  


• 
  Sales
  
  
  
  • All-time sales
  
  
  • Items pending fulfillment
  
  
  • Line item details
  
  
  • Monthly sales
  
  
  • Monthly sales by POS location
  
  
  • Monthly sales by POS user
  
  
  • Monthly sales by product
  
  
  • Monthly sales by product type
  
  
  • Monthly sales by product variant
  
  
  • Monthly sales by vendor
  
  
  • Sales by discount code
  
  
  • Sales by product
  
  
  • Sales by product type
  
  
  • Sales by product variant
  
  
  • Sales by referring site
  
  
  • Sales by source
  
  
  • Sales by vendor
  
  
  • Sales over time
  
  
  • Sales over time - Gift cards
  
  
  • Sales over time by POS location
  
  
  • Sales over time by POS user
  
  
  • Sales over time by product
  
  
  • Sales over time by product type
  
  
  • Sales over time by referring site
  
  
  • Sales over time by source
  
  
  • Sales over time by UTM medium
  
  
  • Sales over time by UTM source
  
  
  • Sales over time by vendor
  
  
  • Tax collected per month
  
  
  
  


• 
  Transactions
  
  
  • All transactions
  
  
  • Failed transactions
  
  
  • Gift card transactions
  
  
  • Gift card transactions over time
  
  
  • PayPal reconciliation
  
  
  • Pending transactions
  
  
  • Total transactions value over time
  
  
  • Total transactions value per gateway over time
  
  
  • Volume per payment gateway
  
  
  
  


• 
  Visits (requires the Advanced Shopify plan)
  
  
  
  • Average visit duration by marketing campaign
  
  
  • Average visit duration by referrer site
  
  
  • Unique visitors
  
  
  • Unique visitors by country
  
  
  • Unique visitors by device
  
  
  • Unique visitors by landing page
  
  
  • Unique visitors by landing page type
  
  
  • Unique visitors by marketing campaign medium
  
  
  • Unique visitors by marketing campaign name
  
  
  • Unique visitors by marketing campaign source
  
  
  • Unique visitors by referrer site
  
  
  • Unique visitors by referrer source
  
  
  
  


• 
  Gift cards (requires the Shopify Plus plan)
  
  
  
  • Active gift cards
  
  
  • Monthly issued gift cards by app id
  
  
  • Monthly issued gift cards by source
  
  
  • Monthly issued gift cards by user
  
  
  • Total value issued by user over time
  
  
  
  

For questions or feedback, please contact us at hello@betterreports.co