Reviews (1,126)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced reporting and data analysis capabilities, which improve administrative efficiency and decision-making beyond Shopify's basic features. They appreciate the ease of data manipulation similar to Excel pivot tables, useful for tasks like sales tax compliance. The app's performance is noted as transformative with quick data access. Customer support is consistently praised for its responsiveness and expertise in customizing reports.

February 10, 2026

We are very happy with the app as it provides detailed reports that we need to make our company function. Customer service is always willing to help with any concerns we may have.

Hammer Made
United States
About 2 years using the app
February 19, 2026

The best customer service - EVER! Such incredible support, fastest response times and extremely caring and helpful team! 12/10! NO NOTES!

bluboho
Canada
Over 4 years using the app
February 2, 2026

Customer service is fantastic with Better Reports.
Superquick report development, assistance, amendments and tailoring - all impressive.

Barney Cools
Australia
Almost 7 years using the app
February 12, 2026

Always great and quick support! We would be lost without our reports from this app!

Pitter Patter
United States
Almost 5 years using the app
February 19, 2026

Claudia was fantastic to work with. She helped me generate a custom field quickly and efficiently. I really appreciated her thoroughness!

FoundRae
United States
About 4 years using the app
January 29, 2026

Didn't have a field I needed to pull in a report and Claudia Aubin with their customer service team was so fast to understand what I needed and updated my report for me. Great support and great app!

South by Sea Shop
United States
Over 4 years using the app
February 11, 2026

No better reporting app out there, and extremely helpful support. We can't operate without better reports

ALP Pouches
United States
About 1 year using the app
February 9, 2026

We have been searching for this app and it's capabilities for 7 years! To be able to pull such comprehensive and flexible reports is beyond valuable to us as a small business. You have saved us HOURS of work each week!

On top of that their customer service (Claudia) is second to none. Fast, responsive, polite!

Thank you for all of your hard work!

Dad's Keto Kitchen
United States
3 days using the app
February 28, 2026

Really pleased with the app and the support. They offered to help me with a couple of custom reports and nailed the results on the first try (and did it within 24 hours). Way better than native Shopify reporting.

Nuno Guitars
United States
2 days using the app
February 24, 2026

LOVE this app. So much more clarity and data using this app. Support is friendly and replies to our requests SO FAST!!! This is a MUST have app for us.

By Alexa Rae
United States
8 months using the app