BR ‑ Better Reports

The actual app is a lifesaver, given limitations of Shopify reporting.
Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports.

It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

Better Reports helped us take reports to the next level! We are on the shopify pro plan, which gives us access to extensive reports but we still couldn't get many reports done, so we tried Better Reports and we are so happy we found this app! The team is super responsive and helped us customize the reports to our needs. Highly recommend it.

The Better Reports team is great! Any time there is a report we need that Shopify can't create, we can message the Better Reports team and they can help build the report for us. The always get back to us quickly too. Tons of great functionality / report features in the app!

Customer service is fantastic with Better Reports.
Superquick report development, assistance, amendments and tailoring - all impressive.

Absolute Game Changer!
Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes.
Well worth every penny!

Subject: Appreciation for Ciara Delaney’s Outstanding Support

I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier.

Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.

Didn't have a field I needed to pull in a report and Claudia Aubin with their customer service team was so fast to understand what I needed and updated my report for me. Great support and great app!