Reviews (1,118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its detailed, customizable reporting capabilities, essential for financial and tax compliance. It offers robust features for accessing and analyzing every Shopify data point, automating report generation and delivery. Common uses include sales, financial, and marketing data analysis. The app performs reliably with complex data, and customer support is praised for responsiveness and effectiveness in custom report adjustments.
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We are very happy with the app as it provides detailed reports that we need to make our company function. Customer service is always willing to help with any concerns we may have.
Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!
The actual app is a lifesaver, given limitations of Shopify reporting.
Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!
Customer service is fantastic with Better Reports.
Superquick report development, assistance, amendments and tailoring - all impressive.
The best customer service - EVER! Such incredible support, fastest response times and extremely caring and helpful team! 12/10! NO NOTES!
Always great and quick support! We would be lost without our reports from this app!
Claudia was fantastic to work with. She helped me generate a custom field quickly and efficiently. I really appreciated her thoroughness!
Better Reports helped us take reports to the next level! We are on the shopify pro plan, which gives us access to extensive reports but we still couldn't get many reports done, so we tried Better Reports and we are so happy we found this app! The team is super responsive and helped us customize the reports to our needs. Highly recommend it.
We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports.
It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.
The Better Reports team is great! Any time there is a report we need that Shopify can't create, we can message the Better Reports team and they can help build the report for us. The always get back to us quickly too. Tons of great functionality / report features in the app!