BR ‑ Better Reports

The actual app is a lifesaver, given limitations of Shopify reporting.
Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports.

It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.

Subject: Appreciation for Ciara Delaney’s Outstanding Support

I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier.

Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.

Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!

Absolute Game Changer!
Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes.
Well worth every penny!

I really enjoy using this app for my everyday work. One feature that would make it even better would be the ability to lock reports, so that no one can accidentally make changes. Having that option would be a huge win-win tool for protecting data accuracy and preventing mistakes.

Better Reports helped us take reports to the next level! We are on the shopify pro plan, which gives us access to extensive reports but we still couldn't get many reports done, so we tried Better Reports and we are so happy we found this app! The team is super responsive and helped us customize the reports to our needs. Highly recommend it.

Great service from Claudia at Better Reports. Requests for new reports to be written are turned around very fast. Recommended for stores that require more detailed reporting than Shopify provides and/or owners who don't have the time to create reports from scratch.