Reviews (1,149)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing data analysis beyond Shopify's native reporting, calling it a "game changer." It offers detailed, customizable reports similar to Excel pivot tables, with features like automated email delivery. The app is praised for speed, reliability, and flexibility. Customer support is described as "fantastic," with quick response times and expertise in resolving complex issues, making it invaluable for business operations.

May 15, 2026

The app is already amazing enough but the support team is UNBELIEVABLE. Definitely the best support I’ve gotten on any Shopify app! I asked for help building multiple reports and they were done in less than an hour! Highly recommend Better Reports.

Swoon Boutique New Orleans
United States
Almost 3 years using the app
May 26, 2026

FARNAZ IS A MAGICIAN! he alwasy gives us what we need!

Jules & James Boutique
United States
About 5 years using the app
April 7, 2026

Great Reporting App. Takes a little time to figure out because the world is your oyster. You can literally track anything you want so there are a lot of fields to comb through to get exactly what you want.

Flywheel Collective Store
United States
About 1 month using the app
February 10, 2026

We are very happy with the app as it provides detailed reports that we need to make our company function. Customer service is always willing to help with any concerns we may have.

Hammer Made
United States
About 2 years using the app
June 4, 2026

Claudia was very helpful and created the report I needed.

Central Shoes Limerick & Kilrush
Ireland
About 1 year using the app
April 13, 2026

Good reporting tool with very good and responsive staff.

Daysoft-USA
United Kingdom
Almost 3 years using the app
April 1, 2026

Unbelievable support team and a great product. Have been brilliant in pulling together reports for me that I've been unable to get from Shopify natively. Farnaz and Claudia have been a great help. thank you.

Sole Mate
United Kingdom
5 days using the app
April 21, 2026

Their customer support is FANTASTIC! We run all of our manufacturing with their reporting systems and shopify tags. I 100% recommend this for all your reporting needs.

Wholesale By Darviny
United States
10 months using the app
April 20, 2026

Answered my questions quick and created great reports!

Melanie Lyne
Canada
9 months using the app
April 14, 2026

Excellent service and professionalism by Claudia

Nest in the Desert
United States
10 months using the app