Reviews (1,130)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing data analysis beyond Shopify's native reporting, calling it a "game changer." It offers detailed, customizable reports similar to Excel pivot tables, with features like automated email delivery. The app is praised for speed, reliability, and flexibility. Customer support is described as "fantastic," with quick response times and expertise in resolving complex issues, making it invaluable for business operations.

July 14, 2026

Better Reports consistently provides timely, accurate reporting along with exceptional customer support. As someone who doesn't have a strong reporting background, I appreciate how intuitive and user-friendly the platform is. Their team makes even complex reporting feel simple and approachable.

It has been a fantastic investment for our company, and I highly recommend it to anyone looking for powerful reporting without the steep learning curve.

ShopCOTW
United States
About 1 year using the app
July 1, 2026

I love Better Reports — it’s already making a tremendous difference in my business. Support responded immediately, answered my question, and even created a custom report that was exactly what I needed. Highly recommend this app!

Becky's Boutique
United States
About 20 hours using the app
June 11, 2026

Helpful support team to create custom reports, the interface on the app itself could be a bit more user friendly though

Classic Retrofit
United Kingdom
Over 1 year using the app
April 7, 2026

Great Reporting App. Takes a little time to figure out because the world is your oyster. You can literally track anything you want so there are a lot of fields to comb through to get exactly what you want.

Flywheel Collective Store
United States
About 1 month using the app
July 17, 2026

The staff responded to my questions very promptly and their explanations were very clear.

Velotric
United States
About 4 years using the app
July 17, 2026

Claudia Aubin was a great help. She recreated a report that had accidentally been deleted to the exact way it was originally. She saved me.

ROAM Luggage
United States
Over 3 years using the app
July 16, 2026

Great reporting app - much more advanced than Shopify's. the scheduler is a life saver for sending out mass reporting!

Hunter Boots UK
United Kingdom
Almost 3 years using the app
June 16, 2026

I have has fantastic support from Claudia. After installing the app she has helped me build a very complex but hugely insightful report, I'm very impressed with the service and the app.

Function18
United Kingdom
14 days using the app
June 4, 2026

Claudia was very helpful and created the report I needed.

Central Shoes Limerick & Kilrush
Ireland
About 1 year using the app
June 3, 2026

Very personal touch, the staff is great at helping you to make custom reports, very quick reply and can personalize very easily!

biomiq
Australia
16 days using the app