Reviews (1,169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust reporting capabilities, especially where Shopify's default tools lack. It offers time-saving automated and customizable reports, useful for detailed analyses and compliance needs. The intuitive interface allows easy report customization and scheduling in formats like PDF or Excel. Merchants also praise the fast and reliable performance, and the support team's quick turnaround on custom report requests.
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At first it can seem daunting but once you get to grips with it, the information is very helpful and far better than the standard reporting in Shopify. The team are also always happy to help make custom reports for us and to help explain any reasons why we can't maybe get the exact data we need.
The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!
App is really easy to use and gives good insight into data. Customer service team are very helpful and quick to respond! Claudia was great at helping me to set up reports. Thank you! :)
I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need.
Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.
Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!
Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out
The support team at BR was incredibly responsive and helpful. They just saved me hours (if not a few days) of work and opened my eyes up as to how to make very effective use of BR as a tool, as opposed to constantly struggling with Shopify reporting and endless Excel work. Thanks soo much!!!
Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!
I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.
This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.