Reviews (1,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced, customizable reporting capabilities that exceed Shopify's default options. They appreciate the ability to automate and schedule detailed reports, enhancing efficiency in inventory management and financial analysis. The app is noted for its intuitive interface and flexibility across various reporting needs. Strong customer support is frequently highlighted, with the team providing quick, effective solutions. The app's performance is reliable, especially in report generation and loading speeds.
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I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need.
Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.
Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!
Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!
Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.
Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out
This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.
I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.
Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.
As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.
Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND
Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify.
The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.