Reviews (1,128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app essential for enhancing data analysis beyond Shopify's native capabilities. It offers extensive customization, allowing detailed report creation similar to Excel pivot tables. The app is praised for its speed, reliability, and user-friendly interface. Exceptional customer support is frequently highlighted, with quick response times and expertise in handling complex requests, often providing solutions within hours.
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We are very happy with the app as it provides detailed reports that we need to make our company function. Customer service is always willing to help with any concerns we may have.
The best customer service - EVER! Such incredible support, fastest response times and extremely caring and helpful team! 12/10! NO NOTES!
Claudia was fantastic to work with. She helped me generate a custom field quickly and efficiently. I really appreciated her thoroughness!
Always great and quick support! We would be lost without our reports from this app!
Customer service is fantastic with Better Reports.
Superquick report development, assistance, amendments and tailoring - all impressive.
Unbelievable support team and a great product. Have been brilliant in pulling together reports for me that I've been unable to get from Shopify natively. Farnaz and Claudia have been a great help. thank you.
Didn't have a field I needed to pull in a report and Claudia Aubin with their customer service team was so fast to understand what I needed and updated my report for me. Great support and great app!
No better reporting app out there, and extremely helpful support. We can't operate without better reports
We have been searching for this app and it's capabilities for 7 years! To be able to pull such comprehensive and flexible reports is beyond valuable to us as a small business. You have saved us HOURS of work each week!
On top of that their customer service (Claudia) is second to none. Fast, responsive, polite!
Thank you for all of your hard work!
Really pleased with the app and the support. They offered to help me with a couple of custom reports and nailed the results on the first try (and did it within 24 hours). Way better than native Shopify reporting.
