Better Reports , 1,044 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust and customizable reporting features, surpassing Shopify's built-in reports. It's user-friendly, enabling detailed reports on sales, inventory, and customer data, proving beneficial for accounting, inventory management, and customer behavior analysis. The app supports multi-currency and consolidated reporting across multiple stores. The support team is praised for their quick responses and custom report creation. Many merchants view this app as a game-changer, aiding in informed business decisions and marketing strategy optimization.

April 17, 2024

Very responsive and understood quickly what I wanted in the report.

Ibu
United States
Over 4 years using the app
March 27, 2024

This app is gold and support is nothing less than incredible!

They’ve helped me with custom reports that have made all the difference.

If you have another reporting app, uninstall it and only use this !!

Groomsaber
Hong Kong SAR
6 months using the app
April 18, 2024

We needed a couple of custom reports & the support we received from Claudia was outstanding!

WNDRR
Australia
Over 3 years using the app
January 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Maceoo
United States
Over 1 year using the app
February 27, 2024

Amazing app. I have been struggling with excel sheets since I started my business and have searched for a solution. Came across Better Reports and experimented with it and couldn't be more satisfied. Any reports you need to analyze your business is available at your fingertips and its very simple to use. The customer service is on point and they even gave me some more ideas how to better use the app. The options are limitless with what you can do with Better Reports!!! Amazing.. am very happy and now I don't have to spend hours using excel sheets... info is available at the click of a few buttons!

CURVY BEAUTY TT
Trinidad & Tobago
About 1 month using the app
May 3, 2024

Very helpful reports, but excellent customer service when you need help/guidance.

ROOT and SPLENDOR
United States
About 1 year using the app
Edited February 9, 2024

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful

Also they could fix the load times of complex reports, especially for the amount we pay

EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

MASA Chips
United States
6 months using the app
March 27, 2024

This app is a great help for our reporting - simple to use and it allows you to get as granular as needed.
Quickly and easily generate reports on demand - or schedule and send regular reports to other departments of you business.
On the couple of occasions I have needed help - their support staff have been swift to respond (& very helpful)

Highly recommended

Bulk Eats Warehouse
Australia
About 1 month using the app
March 19, 2024

We've been looking for a good Shopify reporting app, we have looked in to a few options and weren't happy with them.
We finally found Better Reports, and it's amazing! A ton of flexibility, you just have to think of a report and it can be done in Better Reports!

Also, customer service is amazing, they have helped us with setting up custom reports, creating custom measures and dimensions.
They are very helpful and dedicated.

Thank you Better Reports!

Eiyan Lens
United States
16 days using the app
May 1, 2024

I don't usually write reviews. But I can't say enough good things about this app. I was spending a whole day every 2 weeks on merging inventory and creating reports. This app saved all that time for me. It is definitely worth the money. The ladies I have bothered and emailed multiple times have been extra patient and sweet. Quick response and answered all my questions in detail for me.

On Time Fashions
United States
12 days using the app