Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

July 2, 2024

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Amanda Klein
United States
Over 1 year using the app
July 2, 2024

I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!

Stance
United States
21 days using the app
August 6, 2024

Very good and quick work.
Really helped me out

The Bottle Shop at McEwen
United States
15 days using the app
July 7, 2024

amazing app, with really good and granular data about shopify store, and excellent support from BR team.

BossaNossaCasa
Brazil
6 months using the app
July 31, 2024

Love it ! has made my life so much easier - great customer support

Tyger by the Tail
United Kingdom
6 days using the app
July 23, 2024

Claudia at Better Reports understood my request and was super prompt producing the custom report I needed. Customer service fantastic! This report has saved me hours!. Thoroughly recommend Better Reports!

TRM Clothing
Ireland
5 days using the app
September 27, 2024

Great response and service!

Montrose Anglers
United States
6 months using the app
July 20, 2024

I would highly recommend this app. It can do and show much more than Shopify itself can do. And the Customer service is amazing.

Diamond Painter Deutschland
Netherlands
11 days using the app
June 19, 2024

I have asked them to build several rounds of reports, often from separate tables, and they are SHOCKINGLY responsive! Any time I need something tweaked or want to view it another way, they make it seem so easy.

Evergreen
United States
4 months using the app
July 19, 2024

So so much better than Shopify's default reports. Able to get much more granular

Alpha Lion
United States
5 months using the app