Reviews (1,129)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline reporting, saving time and reducing manual effort in inventory and sales analysis. It features robust options for creating custom reports, either on-demand or scheduled, enhancing inventory management and sales analysis. Merchants also praise the exceptional customer support for its responsiveness and effectiveness in report customization and troubleshooting. The app is noted for its user-friendly interface and efficiency, making it a crucial tool for business operations.

September 9, 2024

This is the only app I have found compatible with Shopify Bundles so I'm so pleased! The team at Better Reports are amazing, the communication is seamless and we have felt so supported when setting up custom reports - highly recommend :)

Munchtime
New Zealand
7 days using the app
Edited October 24, 2024

Again wonderful customer service!

Maine Historical Society Store
United States
About 1 year using the app
September 13, 2024

Answer my question promptly and very helpful app

The Capitol Kempinski Hotel Singapore
Singapore
About 3 years using the app
August 15, 2024

customer experience is amazing! Keanna and Kritesh are always incredible, very knowledgable and helpful.

PAIGE
United States
6 months using the app
September 10, 2024

Highly recommend. Keanna was extremely helpful in getting this set up!

Get RAW Wholesale
United States
4 days using the app
July 2, 2024

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Amanda Klein
United States
Over 1 year using the app
August 21, 2024

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

Amani Reign
Canada
About 10 hours using the app
July 29, 2024

Ingenious app with maximum flexibility and excellent support (best customer service I have ever experienced in terms of speed and quality.

pro.apo.com
Germany
3 months using the app
July 2, 2024

I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!

Stance
United States
21 days using the app
July 7, 2024

amazing app, with really good and granular data about shopify store, and excellent support from BR team.

BossaNossaCasa
Brazil
6 months using the app