Reviews (1,174)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

November 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing ...

Essential Oils Direct
United Kingdom
5 days using the app
February 5, 2025

I love this App, and the customer service is outstanding!!

Paper Planes
United States
Over 4 years using the app
December 30, 2024

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do.

The support team has also been wonderful to work with. Highly recommend!

House of Leon
United States
7 days using the app
February 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Performance Meal Prep
United States
About 1 month using the app
October 30, 2024

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Funny Face Bakery
United States
Almost 4 years using the app
February 28, 2025

Fantastic app and support.

I had a custom report I wanted to generate and I asked support. Claudia replied that she created the report for me.

This report will save me about 4-5 hours of work a month.

Highly recommend this app.

SkullJewellery
United States
About 23 hours using the app
December 6, 2024

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Octave Coffee Co.
United States
29 days using the app
November 11, 2024

Best Shopify app available. With this app I’m able to create super cool and helpfull reports. Also great thanks to Claudia from support for helping me out customizing the reports.

Compoziet
Netherlands
10 months using the app
January 3, 2025

They created an awesome custom report for my store that allowed us to pack so much more evisiently our products!

Nutterie
Canada
1 day using the app
January 10, 2025

Great and fast support. Thanks Ciara for your help.

Helvetus
Switzerland
About 2 months using the app