Better Reports , 1,032 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

April 14, 2024

Excellent app and terrific support. When we had an issue with a report the team quickly resolved it.

INCHARGEx
Australia
5 months using the app
March 22, 2024

Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking.

Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible.

Better Reports has helped me understand my store data better than ever before.

Tea Runners
United States
5 days using the app
March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Leinie Lodge
United States
9 months using the app
January 19, 2024

The best App recommended by a Shopify advisor among others. You can see the valid support in action. This app is providing the reports we need and we should have in the first place.
I needed help with a report that would display revenue with both USD and EU currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue the shop captures in multi-currency from all markets.

Best support team and awesome app user experience, even for people who are not the stats guru. Very easy to use, and if you cannot use tit , they will create the reports for you.   Just ask what you need.

The app saves me so much time creating my 4 quarterly reports needed to report my annual revenues from all sales channels and all payment gateways.
It helps me  get an overview of the analytics of where the orders are coming from to be able to optimize the shop marketing strategy and target new markets. Shopify should acquire this app and make it available to all...

KIMLUD.COM

KIMLUD
France
About 1 month using the app
February 20, 2024

A great tool to create exhaustive, custom reports for nearly any case. Support is also helpful and prompt. Highly recommend.

Jazwares
United States
9 months using the app
April 8, 2024

Amazing capability, quick response from customer service helping to setup custom reports. Thank you!

Dig Vinyl
United Kingdom
3 months using the app
March 26, 2024

Very useful. Simplified my life and saved me hours of work.

Would be useful to add the option to classify data by years (now I could only do months).

Thanks for creating this app!

Believe Athletics
Spain
4 days using the app
March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

Bucks
United States
About 1 month using the app
March 22, 2024

This App, has been the best and most positive experience in the last six months! The response time is amazing and the customer service I am so grateful for!

Mel's Home & Closet
United States
5 months using the app
February 8, 2024

Excellent reporting capabilities! I am now able to build reports using tags in Shopify which is very helpful.

shopnavybleu
United States
9 months using the app