Reviews (1,221)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate complex reporting tasks, enhancing business performance insights and facilitating data-driven decisions. They appreciate the customizable reports tailored to needs like inventory and sales analysis, and the convenience of scheduled report delivery in various formats. The user-friendly interface is easy for those with limited technical skills, and the support team is praised for their quick and effective assistance.

March 6, 2025

We have written Better Reports several times for help with various reports. Every time they write back quickly with the perfect answer to our problems. I very much like working with them!

Hooked on Fish
United States
3 months using the app
April 17, 2025

This is what I needed from Shopify in order to run my business more efficiently! Thank you Better Reports - appropriate name for sure!

Baehr Feet Shoe Boutique
United States
About 1 month using the app
December 4, 2024

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.

As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Elmhurst 1925
United States
Over 2 years using the app
December 30, 2024

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do.

The support team has also been wonderful to work with. Highly recommend!

House of Leon
United States
7 days using the app
November 20, 2024

Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.

Brooklyn Museum
United States
Over 3 years using the app
December 4, 2024

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Outdoor Voices
United States
About 2 months using the app
December 22, 2024

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

Teskeys
United States
20 days using the app
April 7, 2025

Amazing app, great range of reports which can be fully customised and fantastic customer support to do it!

Divine Goddess International
Australia
5 months using the app
February 26, 2025

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

ESSXNYC
United States
About 2 months using the app
February 21, 2025

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Swizzle: The Alcohol Free Beverages Market
United States
4 months using the app