Reviews (1,114)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, customizable reporting capabilities, essential for financial and tax compliance. It offers robust features for accessing and analyzing every Shopify data point, automating report generation and delivery. Common uses include sales, financial, and marketing data analysis. The app performs reliably with complex data, and customer support is praised for responsiveness and effectiveness in custom report adjustments.

November 12, 2025

Absolute Game Changer!
Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes.
Well worth every penny!

COMPLEX
United States
6 months using the app
December 10, 2025

Super helpful for setting up custom reports and quick to respond. Has saved me a lot of admin time!

Boh Runga
New Zealand
Almost 6 years using the app
October 22, 2025

Subject: Appreciation for Ciara Delaney’s Outstanding Support

I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier.

Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.

US MedRehab
United States
About 2 years using the app
December 18, 2025

the support staff is extremely helpful and is always willing to help create reports that we are looking for.

MOCO Boutique
United States
Almost 4 years using the app
February 9, 2026

We have been searching for this app and it's capabilities for 7 years! To be able to pull such comprehensive and flexible reports is beyond valuable to us as a small business. You have saved us HOURS of work each week!

On top of that their customer service (Claudia) is second to none. Fast, responsive, polite!

Thank you for all of your hard work!

Dad's Keto Kitchen
United States
3 days using the app
February 11, 2026

No better reporting app out there, and extremely helpful support. We can't operate without better reports

ALP Pouches
United States
About 1 year using the app
February 2, 2026

Every time I reach out for support in creating specialised reports, the team has been quick, friendly and helpful. I would recommend this app for automating reporting.

Justmylook
United Kingdom
About 1 year using the app
October 13, 2025

If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.

District23
United States
About 4 years using the app
December 23, 2025

Better Reports is great! They provide additional reports that we need, and their support team is very responsive. Farnaz has been great to work with! Better Reports is a great addition.

Scarlet & Gold
United States
Almost 2 years using the app
January 13, 2026

Incredible tool and customer support! They reply in a very timely manner and are thorough in their approach. They can support complex requests!

Dr. Diamond's Metacine
United States
About 1 year using the app