Reviews (1,147)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support and customized reporting capabilities, which save significant time on complex tasks. The intuitive interface is easy to use, offering advanced data insights that improve upon Shopify's default reports, including detailed inventory and financial analytics. The automated report scheduling is also appreciated. Despite its cost, many feel the app provides good value due to its extensive features.

November 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Essential Oils Direct
United Kingdom
5 days using the app
September 13, 2024

It seems more powerful that we'll ever need, but still usable. Support is top notch. On the expensive side, but you get your money worth if you use it.

Steven Slate Audio
United States
About 3 years using the app
November 4, 2024

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports.

What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Nutrient Rescue New Zealand
New Zealand
About 1 month using the app
October 23, 2024

Hands down the best reporting app. Shopify's own offering isn't even close.

Jimmy Buffett
United States
Almost 4 years using the app
September 24, 2024

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

Los Angeles Apparel
United States
3 months using the app
November 12, 2024

Great customer support! Claudia was wonderful in helping me create a report that met my needs. She gave me tips on how to fine tune it and I was able to do that on my own. Great app!

Select Sires
United States
14 days using the app
September 12, 2024

Increadibly helpful tool, with people to help develop custom reporting. Fast.

Jes MaHarry
United States
Almost 3 years using the app
September 30, 2024

Claudia Aubin was a great help to me when I was trying to figure out some differences in reporting! She was very responsive to my multitude of questions and I'm very grateful for her.

Thank you!

OpryShop POS
United States
12 months using the app
October 1, 2024

This addon is quite flexible which is very helpful in creating customized reports tailored to one's specific needs. Highly recommended!

Falcon 3D Parts
Canada
About 1 month using the app
November 28, 2024

I am impressed with the response time and accuracy on my first few requests.

Living Lighting Kitchener
Canada
4 months using the app