Reviews (1,134)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

September 24, 2024

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

Los Angeles Apparel
United States
3 months using the app
September 30, 2024

Claudia Aubin was a great help to me when I was trying to figure out some differences in reporting! She was very responsive to my multitude of questions and I'm very grateful for her.

Thank you!

OpryShop POS
United States
12 months using the app
November 12, 2024

Great customer support! Claudia was wonderful in helping me create a report that met my needs. She gave me tips on how to fine tune it and I was able to do that on my own. Great app!

Select Sires
United States
14 days using the app
August 21, 2024

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

Amani Reign
Canada
2 months using the app
August 23, 2024

I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.

Style Driver
United States
3 months using the app
September 4, 2024

VERY GOOD CUSTOMER SERVICE!! VERY FRIENDLY APPS AS WELL

SHOPLOOOH
Malaysia
Over 2 years using the app
August 14, 2024

I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!

Glik's
United States
5 months using the app
October 1, 2024

This addon is quite flexible which is very helpful in creating customized reports tailored to one's specific needs. Highly recommended!

Falcon 3D Parts
Canada
About 1 month using the app
October 11, 2024

Great app. Great reports. Customer support is very responsive to create custom columns for reports. We needed an AOV calculation and they created the calculation and sent loom to explain. Highly recommended.

Pop on Veneers
United States
About 1 month using the app
July 23, 2024

Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.

Kirks Folly
United States
About 2 years using the app