Reviews (311)

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and automating Bing Shopping feeds, enhancing product visibility and sales. It is praised for its ability to handle feeds across multiple stores and allows direct modification of product titles, a feature not available in Microsoft Ads. The setup is straightforward, and it automatically syncs product catalogs to Microsoft Merchant Center, saving time and effort. The app is reliable, user-friendly, and integrates seamlessly with Shopify. Customer support is highlighted as responsive and helpful, providing detailed assistance and enhancing merchant satisfaction. Merchants describe it as a "game changer" for using Bing ads, especially for reaching international markets.

August 22, 2024

Responsive, proactive, proactive, friendly, and just working. These guys rock.

Wholesale-Plus
Australia
3 months using the app
July 17, 2024

I can't cancel the subscription. I will remove the review if you cancel it.

I hate apps that have the right to not give you the option to do this on your own. We need more regulations on Shopify app store regarding this.

EcoRoots
United States
Almost 3 years using the app
July 3, 2024

No one will reply to any of your messages. This app installation does not work, need help from a technician, sent numerous messages with no reply, do not install this app.

Kingbull Bikes
United States
1 day using the app
Simprosys InfoMedia replied July 9, 2024

Dear Merchant,

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We sincerely apologize for the inconvenience you've experienced with our app installation and support. We understand how frustrating it can be when you're in need of assistance and don't receive timely responses.

We have checked our records and found that we have already replied to your support ticket. However, it seems our emails might not have reached you.

We would greatly appreciate the opportunity to make things right. If you could give us a second chance, we would be happy to schedule a Google Meet call with screen sharing facility to assist you in real-time with the installation and configuration of the app for your Shopify store.

Our support specialist will assist you in completing the app setup and troubleshoot any issues you are facing.

Please reply to this message or reach out to us at support@simprosys.com to schedule a convenient time for the Google Meet call.

Thank you for your patience and understanding. We are committed to ensuring you have a smooth experience with our app.

Regards,
Milan Vaghela
Simprosys InfoMedia

October 22, 2024

don't work

xLumina
Austria
2 minutes using the app
May 13, 2019

This is a very comprehensive app and does all the work for you. I could not be happier with the product and the customer support. Makes uploading your products super easy. A+

ElectriCity Cycles
United States
Almost 7 years using the app
Edited September 2, 2020

Live Chat Support was nothing but excellent. Resolved my issue quickly and effectively. Very efficient operation. Highly recommended product and back up

Hot Water Bottle Ideas
United Kingdom
About 6 years using the app
February 11, 2023

Exzellenter, reaktionsschneller, hilfreicher Support. Lets you create particular or All Product promotions.

Antikvariát Pražský Almanach
Czechia
Over 5 years using the app
December 2, 2016

This is awesome app we already received 2 sales within the first couple of days. Thank you!

Luxury Mask
United States
Over 5 years using the app
February 13, 2017

Great app! I see my items remarketing on FB already. Simprosys is a very knowledgeable company in this space, and they are very attentive to any inquiries I submit. It creates perfect feeds for Bing shopping campaigns behind the scenes. I just set it up once, then the feeds start syncing with Bing.

Levostore
United States
Over 5 years using the app
August 2, 2023

Good customer service. We reached out about an issue we had with our catalog expiring and someone was able to assist us in resolving the issue.

Anytime Baseball Supply
United States
Over 5 years using the app