Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of features including affiliate tracking, referral program management, and process automation. They commend its reliable performance, customization options, and affordability. The robust analytics and reporting features provide valuable insights into affiliate programs. The customer service is praised for its responsiveness and problem-solving abilities. Merchants value the app's ability to enhance affiliate relationships, automate marketing processes, and offer transparency in conversions.

October 17, 2023

Program is super easy to set up and does most of the work for you! Customer service is also very helpful!

Seventy7 Nail Decals
United States
2 months using the app
BixGrow replied October 20, 2023

Thank you for your feedback! We're delighted to hear that you found our program super easy to set up and that it simplifies your work. Our customer service team is here to assist whenever you need help, please feel free to reach out to us at support@bixgrow.com!

November 14, 2023

Easy to use and does the stuff I want. Had a chat experience to figure something out. The tech Quinn was extremely helpful with description and screenshots that made location and change of settings very easy. So long since I've had good customer service. Way to go.

Pro-Train CBD
United States
5 days using the app
November 5, 2023

Great application, is well priced, and has fast customer service. Been very happy since I switched over from Social Snowball!

CutSceneSleep
United States
16 days using the app
October 11, 2023

BixGrow is very convenient and the customer service is exceptional. They are always ready to assist and very fast to respond (Thank you Quinn). Highly recommend for anyone with a shopify store.

Supribuy
South Africa
About 2 months using the app
BixGrow replied October 20, 2023

Thank you for your positive feedback! We're delighted to hear that you find BixGrow convenient and our customer service exceptional, especially Quinn's assistance. Your recommendation means a lot to us. If you ever have more questions or need further assistance, please feel free to reach out to us at support@bixgrow.com. We're here to support your Shopify store's success!

August 17, 2023

I just started using this app and I'm blown away by how user-friendly it is. The best part, though, is their incredible customer service. Right from the start, they were there to assist me with any questions I had, especially Evelyn who made everything a breeze. Her guidance and quick responses turned what could have been a long process into a smooth and enjoyable one. Thanks to the team for creating such an amazing app with top-notch support!

Cute Farms
United States
3 months using the app
BixGrow replied August 25, 2023

Hi there, it's wonderful to hear that you've had a positive experience using our app and that our user-friendly design has met your expectations, we're delighted that Evelyn could make your experience a smooth and enjoyable one. If you ever have more questions or need further support, don't hesitate to reach out at support@bixgrow.com. Your satisfaction is our priority!

September 14, 2023

I tried out a few referral platforms before settling on BixGrow. I found it streamlined and easy to use but when I did run into bumps in setting up different affiliate and referral programs, their *real person, real time, live chat* was super helpful. Evelyn is amazing. I would have probably needed to hire a consultant to help me customize everything if I didn't have this personalized support. Highly recommend!

DrSaris
United States
About 1 month using the app
BixGrow replied September 26, 2023

Thank you for choosing BixGrow and sharing your positive experience! It's great to know that our live chat support, with the assistance of Evelyn, was instrumental in resolving any setup challenges you encountered. If you ever require further customization or have questions, please feel free to reach out to us at support@bixgrow.com!

October 24, 2023

This is the best affiliate app I've used so far, with a wide range of features, and the support has been top notch as well. We needed a little assistance in getting our program set up, as it's a little different than a standard affiliate marketing program, and their support staff has been very helpful and super quick to answer questions.

Heartsgood Farms
United States
12 days using the app
BixGrow replied October 27, 2023

Thank you for your kind words! We're delighted to hear that you find BixGrow to be the best affiliate app with a wide range of features. If you ever have more questions or need further assistance, please feel free to reach out to us at support@bixgrow.com. We're here to support your success with our app!

December 7, 2023

I cannot express how impressed I am with the customer support provided by this company. From the moment I reached out, the level of service I received was nothing short of exceptional.
Their ability to reply quickly not only saved me precious time but also showcased their commitment to efficiency. It's evident that this team understands the value of prompt communication and respects the urgency that customers sometimes feel

Ranbazaar Private Limited.
India
6 days using the app
December 4, 2023

Great and easy affiliate marketing platform

La Parfait Cosmetics
United States
Over 1 year using the app
November 27, 2023

The tech team/agents are very much on top of questions, problems ( My hosting company set up the link wrong initially and they caught it immediately, and set out to help me correct it) and anything else that you need!

Bella Ivory
United States
About 1 month using the app