Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

January 8, 2023

Great customer relations! The experience with John has been great. He's guided me well throughout my set up process.

LAFASHIONA
United States
5 months using the app
Blanka replied January 8, 2023

We're happy that you're satisfied with our service and you can rest assured that we will provide you the same level of service every time. Thank you for choosing Blanka!

May 2, 2023

John is incredible! The best!!! Just amazing. So helpful, kind and friendly and always ready with an answer!

Aurora Ash Beauty
United Kingdom
5 months using the app
Blanka replied May 2, 2023

Thanks for the feedback! We're glad you had an amazing experience and we hope to continue providing you with a smooth service all throughout. We appreciate you working with us!

January 25, 2023

They are always patient and share accurate information, they make me comfortable, and I am looking forward to having this company as my supplier for many other years.

Hot & Charming
United States
5 months using the app
Blanka replied January 27, 2023

We appreciate your feedback and we're glad you're comfortable working with us. Looking forward to growing together with you. Thank you for trusting Blanka!

March 23, 2023

Service client exceptionnel ! Réponse rapide, précise et courtoise ! Merci beaucoup Yasi pour ton aide :)

Exceptional customer service! Fast, precise and courteous response! Thank you very much Yasi for your help :)

Eury
Canada
5 months using the app
Blanka replied March 24, 2023

Thank you for the feedback! Our customer service is indeed quick and precise but also while being courteous and professional. We're always happy to help you so don't hesitate to reach out to us at hello@blankabrand.com anytime!

December 3, 2022

The customer service from Blanka is immaculate, they are very prompt and super helpful with instructions and everything to get you set up! The products look great and the branding options are super clean!

MAKWA Naturals
Canada
5 months using the app
Blanka replied December 4, 2022

Thanks Makwa Naturals for leaving feedback about Blanka. We know how busy you are building your business, which is why we strive to offer you the best possible customer support :) As always, we are here for you if you need anything at hello@blankabrand.com

Happy building!

April 24, 2023

I would definitely recommend this app. They always answer your questions in a timely manner. They are even patient with creating your brand label. My sample products arrived within the timeframe given.

Heritage Health and Beauty, LLC
United States
5 months using the app
Blanka replied April 24, 2023

Thank you for recommending Blanka! We are always happy to answer your questions and we're happy to help you anytime you need assistance. We greatly appreciate working with you!

Edited September 23, 2023

Patrick was so friendly and helpful! Great customer service!

Yasi is an amazingly talented graphic designer. She helped me overcome issues with my registered trademark for my brand and my logo looks very professional.

John has incredible technical and customer service skills. I had an issue with the integration and he knew just what to do to fix it.

These are amazing e-commerce business partners!

Simply B You
United States
5 months using the app
Blanka replied September 21, 2023

We appreciate the feedback! We always do our best to provide you with Great Service and we're happy to help you anytime you need assistance so don't hesitate to reach back to us at hello@blankabrand.com. Thank you for choosing Blanka!

June 27, 2023

The customer service is superp on blanka , When going into this type of a business good comunication is such a key factor , And john at blanka really came through and made everything clear for me to take the next step !

Really Pumped !

My Store
Iceland
4 months using the app
Blanka replied June 29, 2023

We're also super pumped to be working with an amazing person like you and we look forward to helping you achieve your goals with you. Thank you for choosing Blanka!

October 5, 2022

Blanka does not disappoint and has continually provided me with the quality service that I need so that I can run my business with ease and confidence. I've had a logistics issue and Beck has gone out of her way to help resolve the problem. Anytime I reach out to them for any question, Blanka has been quick to respond to my inquiries. I appreciate their top notch customer service where I always feel like I am a valued customer.

8thereal
United States
4 months using the app
Blanka replied October 5, 2022

Thanks for your review of Blanka! We work hard to provide fast, high quality support to ensure you're able to focus on the sales and marketing of your online store :) As always, if you ever need anything we are happy to help and can be reached at hello@blankabrand.com

October 3, 2023

My experience at Blanka has been phenomenal! I had needed help with suggestions on my brand plate and Patrick was awesome! Patrick was super-efficient! I am beyond happy with the service I've received so far. Thank you, Patrick! I definitely recommend Blanka.

MaraEu
United States
4 months using the app
Blanka replied October 12, 2023

Thank you for recommending Blanka and we're so glad you're happy with our service! You can be sure that we'll keep it up and always do our best. Don't hesitate to reach back to us anytime!