Reviews (257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, user-friendly interface, and high-quality products. The support team, especially John, Patrick, and Mae, are frequently commended for their professionalism and swift assistance. It offers flexible membership tiers suitable for various business sizes, which helps in scalability and growth. Additionally, the app provides effective branding tools and educational resources that simplify complex concepts, improving the professional look and operational knowledge of businesses. Its expertise in dropshipping and quick resolution of issues related to shipments and customs are particularly valued, contributing positively to business growth. Merchants appreciate the quick problem resolution and express a desire for long-term collaboration.
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The help I received from lovely Beck, was very impressive as she sorted out my technical issues so I could continue to progress with my goals working with Blanka. Thank you so much
Thanks so much for this feedback! We agree, Beck is awesome! We know how busy you are running a business, so we work hard to provide you best-in-class customer support that acts almost like an extension of your team. We are ALWAYS here for you!
John did a great job with customer service, thank you! He guided me through how tos and troubleshooting.
You're very much welcome! Thank you for your feedback. We greatly appreciate it. Don't hesitate to reach back anytime cause we're always happy to help you!
Beck has been very helpful with my request, understanding my needs. would definitely recommend to anyone looking for a product source with great people behind it. Very good customer service.
We're always happy to help! Understanding your needs is very important to us so we can always provide excellent customer service. Reach back to us at hello@blankabrand.com anytime you need assistance. Thank you for choosing Blanka!
I'm really baffled by all the great reviews for this app. My customers were super unhappy because of the delays in shipping and I did not get proper responses from the company when I reached out to the support. Would not recommend.
Hi Helia Salut,
Thanks for taking time to leave us a review! Our team has looked at your account and can see no history of any orders on your profile. It shows no activity, and we also don't have any customer service inquiries from your email.
The team at Blanka takes feedback such as this very seriously, so in the unlikely event that you did have a delayed order, we ask that you please reach out to us at hello@blankabrand.com.
Thank you!
Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!
Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!
Blanka has been awesome in helping us get on our feet! The customer service has been great and I am so excited to be working with them.
Thanks for your feedback! Our #1 goal is to provide best-in-class Merchant Support. We are so excited to help you grow your brand! As always, if you have any questions you can reach us at hello@blankabrand.com
I would recommend this app because it is user friendly. I would also recommend this app because it is FREE.
Blanka is indeed very user friendly and aside from the Free Plan, we also offer 14 days trial to any of our plans so please don't hesitate to take advantage of that. Thank you for recommending and for choosing Blanka. Reach out to us at hello@blankabrand.com anytime you need assistance!
Really cool concept and I love the attention to detail from the Blanka team. They have really helped me with the installation and the whole private label process. The samples I received were great quality and Im excited to launch our makeup brand with the help of Blanka!
Hi there!
Thanks for your feedback. We are thrilled you love the samples - we also LOVE the products!!! Of course, if you ever need help with anything, we are just an email or chat away. We are here to make your private label beauty business a HUGE success!
Love this app. Its been great to get my brand started with Blanka. They have great products and customer service and I can't wait to grow my business with them.
Thank you for your feedback! We are so excited that you are building your business with Blanka. We can't wait to watch you grow! Of course, if you ever need support or have questions, we are just a message away at hello@blankabrand.com
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at hello@blankabrand.com if you need any help.