Reviews (295)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its quality products and customizable branding options that enhance brand differentiation. They appreciate its user-friendly interface, flexible membership plans for scalability, and seamless integration that simplifies operations. Exceptional customer support, with staff members like John, Patrick, and Mae, is frequently commended for their responsiveness and efficiency.

January 5, 2023

Beck has been very helpful with my request, understanding my needs. would definitely recommend to anyone looking for a product source with great people behind it. Very good customer service.

Lexcia shop
United States
About 22 hours using the app
Blanka replied January 7, 2023

We're always happy to help! Understanding your needs is very important to us so we can always provide excellent customer service. Reach back to us at hello@blankabrand.com anytime you need assistance. Thank you for choosing Blanka!

July 4, 2022

I'm really baffled by all the great reviews for this app. My customers were super unhappy because of the delays in shipping and I did not get proper responses from the company when I reached out to the support. Would not recommend.

Salut Books
Canada
24 days using the app
Blanka replied July 22, 2022

Hi Helia Salut,

Thanks for taking time to leave us a review! Our team has looked at your account and can see no history of any orders on your profile. It shows no activity, and we also don't have any customer service inquiries from your email.

The team at Blanka takes feedback such as this very seriously, so in the unlikely event that you did have a delayed order, we ask that you please reach out to us at hello@blankabrand.com.

Thank you!

November 10, 2023

Blanka and Patrick answered all my questions. Excellent guest service!

cobble&stone
United States
About 19 hours using the app
Blanka replied November 14, 2023

Thank you! We always want to make sure that your concerns are always answered. Don't hesitate to reach back to us again at hello@blankabrand.com if you have other questions.

June 8, 2023

Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!

Accessoriesforever
United States
About 12 hours using the app
Blanka replied June 9, 2023

Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!

February 10, 2023

I would recommend this app because it is user friendly. I would also recommend this app because it is FREE.

BouHoodGe, LLC
United States
11 minutes using the app
Blanka replied February 10, 2023

Blanka is indeed very user friendly and aside from the Free Plan, we also offer 14 days trial to any of our plans so please don't hesitate to take advantage of that. Thank you for recommending and for choosing Blanka. Reach out to us at hello@blankabrand.com anytime you need assistance!

March 14, 2021

Really cool concept and I love the attention to detail from the Blanka team. They have really helped me with the installation and the whole private label process. The samples I received were great quality and Im excited to launch our makeup brand with the help of Blanka!

Darlings Jewelry
Canada
Blanka replied April 14, 2021

Hi there!

Thanks for your feedback. We are thrilled you love the samples - we also LOVE the products!!! Of course, if you ever need help with anything, we are just an email or chat away. We are here to make your private label beauty business a HUGE success!

March 15, 2022

Love this app. Its been great to get my brand started with Blanka. They have great products and customer service and I can't wait to grow my business with them.

Vegansy
Canada
Blanka replied March 21, 2022

Thank you for your feedback! We are so excited that you are building your business with Blanka. We can't wait to watch you grow! Of course, if you ever need support or have questions, we are just a message away at hello@blankabrand.com

March 29, 2024

Greater Mood and Wellness
United States
6 months using the app
Blanka replied April 1, 2024

Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at hello@blankabrand.com if you need any help.

March 21, 2024

Boldstep Essentials
United States
8 months using the app
Blanka replied March 25, 2024

Thanks for the rating! Don't hesitate to reach back to us at hello@blankabrand.com if you need any assistance. We're always happy to help!

March 1, 2024

SHREY
Lithuania
19 days using the app
Blanka replied March 4, 2024

Thank you for rating Blanka! We're so happy to be working with you and we look forward to a long term partnership. We appreciate you for trusting our services!