Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and transparent pricing. The app's high-quality, customizable product line is praised, with options for dropshipping or inventory storage. Exceptional customer service, particularly from John and Patrick, is frequently mentioned. The app is also appreciated for its dedication to helping merchants grow their brand, offering a VIP service.

Edited September 23, 2023

Patrick was so friendly and helpful! Great customer service!

Yasi is an amazingly talented graphic designer. She helped me overcome issues with my registered trademark for my brand and my logo looks very professional.

John has incredible technical and customer service skills. I had an issue with the integration and he knew just what to do to fix it.

These are amazing e-commerce business partners!

Simply B You
United States
5 months using the app
Blanka replied September 21, 2023

We appreciate the feedback! We always do our best to provide you with Great Service and we're happy to help you anytime you need assistance so don't hesitate to reach back to us at hello@blankabrand.com. Thank you for choosing Blanka!

October 29, 2023

Recently started to work with this company. I must see John and Patrick have been very helpful with the process of starting my company. The communication is great. The only issue I have is the process of the products but with time I am sure that will improve.

Marbia Cosmetics
United Kingdom
3 months using the app
Blanka replied October 31, 2023

Thank you for the feedback! We love working with you so whatever issues you may be experiencing, we are always ready to resolve and improve it because your experience is important to us. Don't hesitate to reach back to our team anytime you have a concern or question. We're always happy to help you!

September 7, 2023

I had a great experience with John, who helped me resolve an issue. He was polite, attentive, and efficient. He listened to my concerns and offered a satisfactory solution. He also followed up with me to make sure everything was okay. I appreciate his professionalism and customer service skills. John is an asset to the company and I would recommend him to anyone who needs assistance.

ARBEAUTY
Switzerland
7 months using the app
Blanka replied September 9, 2023

Amazing! We're happy your experience has been great. Rest assured we'll keep it up because we value you as our customer. Thank you for choosing Blanka!

September 30, 2023

Fantastic customer service and support. These guys have gone out of their way to make this an easy process getting everything setup. The products are high quality and we definitely recommend Blanka for your retail site or physical store. Thank you again guys for helping us!

50 Caliber
United States
19 days using the app
Blanka replied October 2, 2023

We're glad you're happy with the service and support you received so far. Our team is always ready to go above and beyond for you because your experience is important to us! Thank you so much for your feedback and for recommending Blanka. Don't hesitate to reach back to us at hello@blankabrand.com anytime.

March 4, 2024

Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!

KÖSS mode et accessoires Inc.
Canada
12 days using the app
Blanka replied March 6, 2024

Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!

September 7, 2023

Patrick has really been very helpful in answering all of my questions. The products look very professional and elegant. Patrick provided great customer service and helped me with my logo. The products are very high quality.

King Exchange Apparel
United States
5 months using the app
Blanka replied September 9, 2023

Thank you for your feedback! We are always happy to help in any way we can because we want to do our best to help you succeed. Don't hesitate to reach back to us at hello@blankabrand.com anytime!

July 23, 2023

I just have to rave about my experience with Blanka! As a drop shipper of their skincare products, I can't speak highly enough about the quality of their items and their stellar customer service. The products are thoughtfully formulated with clean ingredients and always ship and arrive looking beautiful. The prices are so reasonable too, allowing me to make a good profit while still providing great value to my own customers.

But what really stands out is the top-notch customer service, especially from their agent John. He is so friendly, responsive, and knowledgeable about all of Blanka's products. Whenever I had a question or needed help with an order, John was right there with a speedy reply and solution. His dedication to helping me succeed as a drop shipper is really appreciated.

With amazing products and customer service like Blanka provides, it's no wonder my drop shipping business is thriving! A big 5 stars for this fantastic manufacturer and for John's outstanding support. I'm so glad I chose to partner with them and highly recommend Blanka to other drop shippers!

ALBAVITA
United States
7 months using the app
Blanka replied July 24, 2023

It makes us so happy to have the privilege of reading such a wonderful feedback about our service. We're so glad to have you with us and we're looking forward to working with you towards achieving more success! Thank you so much for choosing Blanka!

Edited June 27, 2023

I'm so glad I found Blanka! They helped me with everything that I wanted so far and I am so happy to build my vegan makeup brand with them! Yasi was so helpful about the whole process which I really appreciate. I ordered some products and I can really say that they look and feel amazing!

The Vegan Beauty Cult
Netherlands
11 months using the app
Blanka replied May 12, 2023

We're glad you found us too and we're happy to be of assistance to you in building your vegan brand with us. You're always welcome to reach out to us when you need help. Thank you for choosing Blanka!

August 14, 2023

So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet!

Joyous Creations & Co.
United States
3 months using the app
Blanka replied August 17, 2023

We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!

October 10, 2023

Absolutely love Blanka staff. Everyone is so helpful and knowledgeable. When I encountered a problem with my store the IT worked diligently and reps im sorry i cant recall their names but they were so patient and stayed communicating with me until my issue was resolved. I am very thankful for the entire staff IT creators all for bringing this service/company to us entrepreneurs allowing us to live our dreams an be owners of our own beauty brands

GLITXY
United States
29 days using the app
Blanka replied October 12, 2023

You're very much welcome and we're always happy to help you however we can because we value your experience as well as your business! Thank you for choosing Blanka!