Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 14, 2024

I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.

GloMama
United States
6 months using the app
Blanka replied February 16, 2024

We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!

March 29, 2024

I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance!

Warm regards,
Muhammad Saffi Ullah
CEO
Luxedesert

LuxeDesert
United Kingdom
About 2 months using the app
Blanka replied April 1, 2024

Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!

February 23, 2024

Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!

The Glowing Aura LLC
United States
8 days using the app
Blanka replied February 26, 2024

Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!

April 24, 2024

Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend

JMS Beauty
Canada
9 days using the app
Blanka replied April 26, 2024

Thank you for the recommendation! We're thrilled to hear that our customer support team have been able to assist you well. It’s our goal to ensure that you have support whenever you need it, and we're happy to know that we've met your needs. Thank you for choosing Blanka!

March 20, 2024

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Zeal Nation
United Kingdom
2 months using the app
Blanka replied March 25, 2024

You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!

February 25, 2024

Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!

Inner Siren Boutique
United States
18 days using the app
Blanka replied February 27, 2024

Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!

February 17, 2024

Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!

"That's So Peachy" Beauty and Home Bar
United States
13 days using the app
Blanka replied February 19, 2024

Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!

April 28, 2024

The products are very good quality and the support team is amazing. I had an issue publishing my products and they were very helpful and quick to reply and resolved the issue. Thank you very much.

Truly Luxurious
United States
9 days using the app
Blanka replied April 30, 2024

Thank you for your positive feedback! We're glad to hear that you're happy with our products and that our support team was able to resolve your issue quickly and effectively. We appreciate your thanks and look forward to continuing to support you. Thanks for choosing Blanka!

March 28, 2024

I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.

Lenora Beauty Lounge
Canada
19 days using the app
Blanka replied March 29, 2024

Welcome to Blanka! We're happy we could help you and we look forward to working with you. Thanks for trusting our service!

January 12, 2024

I've been using Blanka to create my own beauty cosmetic line, and so far I've loved the process. Patrick from Blanka assisted me with connecting a new store, and everything was seamless. I'm looking forward to creating additional products through Blanka!

Monique Paule
United States
3 months using the app
Blanka replied January 15, 2024

Thank you for sharing your experience! We're thrilled to hear that you've enjoyed using Blanka to create your beauty cosmetic line. It's fantastic that our support team was able to assist you seamlessly in connecting a new store. We appreciate your confidence in our platform and team, and we're excited to continue supporting you as you create additional products through Blanka.