Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 24, 2024

I recently had the pleasure of interacting with John, and I must say, his assistance was absolutely stellar. John was not only incredibly helpful but also exuded friendliness throughout our interaction. His quick and precise responses to my questions made the entire experience smooth and efficient.

Kudos to John for making my experience so positive. I wholeheartedly give him a five-star rating and highly recommend his services. Thank you, John!

NORTHWOOD CO.
Canada
About 2 months using the app
Blanka replied January 25, 2024

Thank you for providing your feedback! Making your experience amazing gives us the best pleasure and our goal is to always give you the same level of service every time so don't hesitate to reach back to us at hello@blankabrand.com anytime you need help. We appreciate you for trusting our service!

January 17, 2024

A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!

Keha Couture
United States
3 months using the app
Blanka replied January 18, 2024

Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at hello@Blankabrand.com!

March 21, 2024

I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them

My Store
United States
1 day using the app
Blanka replied March 25, 2024

Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!

January 28, 2024

I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!

GILDA SPOTT
Greece
11 days using the app
Blanka replied January 30, 2024

Helping you solve any problems and making sure that your experience is great is part of our mission. We're always happy to help you however we can and we'll definitely keep up the good work! Thank you for choosing Blanka!

February 16, 2024

Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!

LoveMill Metal Co.
United States
3 months using the app
Blanka replied February 19, 2024

Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else cause we're always happy to assist you!

May 6, 2024

Mae helped me with a few issues I was having. I'm sure she is a representation of the entire team and she was phenomenal!!!! Very professional and patient and helped me with all my issues.

Beauty Euphoria
United States
2 days using the app
April 19, 2024

Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait

Cosi Beauty
France
5 months using the app
Blanka replied April 22, 2024

Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!

February 25, 2024

Great Company, Great customer service! Kudos to Patrick for making my experience so positive.

RivoBelle
United States
2 months using the app
Blanka replied February 27, 2024

Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!

January 25, 2024

The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.

Ventura
Portugal
3 days using the app
Blanka replied January 26, 2024

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!

February 13, 2024

John has been super helpful and quick to respond with all my questions!

Eli & Marshal
United States
26 days using the app
Blanka replied February 14, 2024

We're glad we could help! We value your time so we make sure to respond as quickly as we can. Don't hesitate to reach back to us whenever you need assistance cause we're always happy to help you!