Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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The app works as should.
Spoke with Nir staff helped me get the issue resolved quickly and put a lot of heart into getting the query resolved!
Thank you for your review. We are so happy that Nir was there to help you resolve any issues you were having. Thank you for choosing Bold!
This is a simple app to make subscriptions on my website The help center is wonderful for quick reliable solutions and help, especially Gagandeep . Update - had another reason to contact the help desk and got a swift reply with all the answers I needed (so no back and forth) from the representative Kelsey.
Thank you for the review! Kudos have been passed along to Gagandeep.
Gagandeep and their customer support team are great. They took the time to work out a few issues we were having. They also took the time to educate us on some shopify features that we were looking to utilize. Very happy with our purchase of this app so far.
We really appreciate the review. We are so happy that we could help you with out with our app. Thank you for choosing Bold!
Had a very easy install thanks to Simran from Bold's support team. This app has all of the features that our brand is looking for, would recommend!
Thank you so much for your review and recommendation. Wishing you the best with your subscriptions!
Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!
Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.
Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!
Thank you for the review. We are so happy that Kelsey provided you with the support you needed to fix the issues you were experiencing. Thank you for choosing Bold!
Guarav is the bomb! The only times I've needed to reach out to Bold support they've known exactly what's wrong and how to fix it. Each and every time it's been my own user error, which are issues I can fix on my own lol! Coming from a fellow tech support agent, well done @bold's support!
Appreciate the review! Always happy to hear that our Merchant Success Team is able to help. Thanks for choosing Bold.
Very helpful - Gagandeep was very helpful. Figured out the issue and help solve the problem - thanks. Recently (Kelsey) as well as Chintak fixed an issue. Very prompt and fast. Thanks.
The app has been great! I had one small issue and Esha was super helpful and fast getting everything fixed!
We are so happy to hear you are enjoying Bold Subscriptions! The team is always happy to assist with roadblocks that come up. We'll be sure to pass along your kind words to Esha. Thanks for choosing Bold!
I spoke with Priyanka & Gagandeep at customer support who really helped out speedily and with care. Customer service is great! This is one of the main reasons I like Bold Subscriptions!
Thank you very much for your review. We are pleased that Priyanka was able to help you. We will be there to help you if you ever need any more assistance! Very excited to see the success of your subscriptions!