Reviews (424)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

August 18, 2021

Great App. Very nice and quick customer support. Thank you, Nir for helping us out. He changed the design of our widget in no time!

ShredSkinz
United States
Over 1 year using the app
BOLD replied August 19, 2021

We are so pleased Nir was there to help you. Thank you for your review!

March 2, 2021

Jericho helped me out very quickly with my issue. Great support and easy to use product. Thanks Jericho!

Eva's Wild
United States
Over 1 year using the app
BOLD replied March 2, 2021

Thank you for your review. We are so pleased that your issue was resolved quickly and that Jericho was there to help. Thank you for choosing Bold!

Edited February 14, 2023

Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable

store.rootganic
United States
Over 1 year using the app
January 8, 2021

**Simran** fantastic support! They were able to quickly resolve a UI issue and work with me on getting the customizations we wanted for our shop!

Super Bloom Bakery
United States
Over 1 year using the app
BOLD replied January 12, 2021

Thank you for your review. So happy to hear that Simran was able to provide great support!

August 27, 2021

I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.

Pursuit RTC
United States
Over 1 year using the app
BOLD replied August 30, 2021

Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.

Edited February 23, 2021

Customer support was great in helping me fix my problem. They were patient and kind and walked me through every step. Thank you Simran

Prince Design
United States
Over 1 year using the app
BOLD replied November 23, 2020

Thank you so much for your review! We are thrilled that we were able to fix the problem you were experiencing. We will be there if you ever need us!

June 12, 2023

Irfan helped me quickly and succinctly. Bold keeps rolling out some good things that help make subscription items easier and easier to offer customers.

Ruddy Man Grooming Co.
United States
Over 1 year using the app
BOLD replied June 12, 2023

Thank you for your wonderful review! Our team is working hard to continuously develop new features needed by our merchants. We are so glad that you are finding them useful! We will be sure to pass along your kind words to our outstanding specialist, Irfan. Thanks for choosing Bold!

April 3, 2021

What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)

Fabriques
United Kingdom
Over 1 year using the app
BOLD replied April 5, 2021

We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.

September 30, 2021

Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.

dev-omaxhealth
United States
Over 1 year using the app
BOLD replied October 4, 2021

Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!

Edited March 12, 2021

Nir was once again great help, fixing some design issues for me. We are using Bold now for a while because their design is the simplest and does not look super techy in my shop. Thanks a lot!

HausWine
Germany
Over 1 year using the app
BOLD replied March 3, 2021

Thank you for your review. So pleased that Nir was there to help you and quickly. Thank you for choosing Bold!