Bold Subscriptions , 375 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enabling the addition of subscription functionality to their sites. It's praised for its user-friendly interface, reliability, and automation of subscription management processes. Particularly beneficial for businesses seeking to maximize recurring revenue, it offers efficient back-end management and responsive customer service. It's seen as a crucial tool for growth in online retail businesses.

September 30, 2021

Great customer service. Live chat for instant help is a real big deal! Thank Kelsey for the detailed explanations!

OregonBeerClub
United States
11 months using the app
BOLD replied October 4, 2021

Thank you for the review. So glad Kelsey was there to provide you with the support you needed!

July 7, 2021

The subscription app is working great - it was integrated into my site by Bold support and when I had a small issue they fixed it straight away. Highly recommended.

Coffee Machines and Beans
Australia
11 months using the app
BOLD replied July 8, 2021

Thank you for your review. We are so happy we were there to help you, thank you for choosing Bold!

Edited August 18, 2021

***UPDATE 08/18/2021*** I have been the neediest customer ever. Gagandeep helped me out most recently and was awesome. Bold customer service has been top-notch! Thank you for helping your PITA customers!! :) ***ORIGINAL REVIEW*** I am on V1 of Bold Subscriptions. Once the full functionality of V1 is on V2, we will migrate over. Customer support is great! Aman has been beyond helpful and quick in helping me work through troubleshooting.

Ecocentric Mom
United States
11 months using the app
BOLD replied August 10, 2021

Thank you for the kind review! We are so happy that Aman was there to help you find a solution to your issue. Thank you for choosing Bold.

November 10, 2020

Brilliant!! Sid was extremely helpful too with setup! Would highly recommend this app...as easy to setup and easier to manage than others available.

JavaHub
United Kingdom
10 months using the app
BOLD replied November 16, 2020

Thank you so much for the review and recommendation! We are so happy to hear that Sid was able to help you out, and that you are finding the app easy to set up and manage.

February 14, 2022

Bold has been great to work with! Fast and friendly customer service. My associate Kelsey was able to fix a problem that would have taken me days to fix.

Grow Box NTI
United States
10 months using the app
BOLD replied February 16, 2022

Thank you for the kind review! We are so happy that Kelsey was there to help you. Thank you for choosing Bold!

August 30, 2021

Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.

Archer and Olive
United States
10 months using the app
BOLD replied August 30, 2021

Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.

October 4, 2021

I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!

Pure Relief
United States
10 months using the app
BOLD replied October 13, 2021

Thank you for your review. We are so happy that Nir was there to help you!

October 15, 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
United States
10 months using the app
BOLD replied October 20, 2021

Thanks for the review. We are are so happy you love the app!

November 17, 2021

Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!

Entry Envy
United States
10 months using the app
BOLD replied November 18, 2021

Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.

June 28, 2021

Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!

Harvest of Joy Microgreens
United States
10 months using the app
BOLD replied June 28, 2021

Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!