Reviews (1,723)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

November 30, 2021

I have been searching for customer reward and loyalty apps in the market for some time. Most of these kinds of apps are not friendly to small businesses like me, they charge incredibly high for most useful features. Bon loyalty is perfectly fitted my needs for every feature and it is totally FREE! And the customer service is wonderful.

iSPECLE
United States
About 2 hours using the app
BON Loyalty replied November 30, 2021

Hi iSPECLE,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

March 30, 2022

Perfect APP! Still new but looking forward for a really really good APP. The Support is verry good ( regards to Emilie ).

Moonbrix
Switzerland
About 2 hours using the app
BON Loyalty replied March 30, 2022

Happy Wednesday Moonbrix,

On behalf of our support team, I would like to express my gratitude towards your awesome feedback. Having you here with us is such a satisfying experience is the best thing we could hope for!
Your review means a lot to us. We hope to support you for many years to come!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

November 24, 2022

In the short time that I've used this app so far, I am really impressed not only with the available features and customization, but also the customer support. Great customer support is SO essential, and it helps to have that for apps which can be confusing to navigate. The BON Loyalty app is pretty easy to navigate, but my questions/concerns were answered so quickly and without hassle by Emile. Emile answered everything and more, and even pointed out something critical I was missing in my shop. That really goes above and beyond good support. And again, the app itself looks great so far. I'm excited to get it running in my shop, and I look forward to seeing what else this app and the team will have to offer!

Dream in Drops
Canada
About 2 hours using the app
BON Loyalty replied November 24, 2022

Greetings, Dream in Drops! 💝

Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Emile, is jumping of happiness to see such a dedicated review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation.

We are delighted to know that you're enjoying your experience with BON, it really gives us a huge motivation. This is because customers are the main reason we all work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can helps you on the journey.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you 🥰

Once again, thank you so much and have a great day

All the best,
Mia
BON Team.

November 13, 2022

Anna helped me tremendously and got me all set up and the extra features unlocked including removing the branding from the widget!

Judyrue
United States
About 2 hours using the app
BON Loyalty replied November 14, 2022

Good day to you, Judyrue team,

Our team and Anna would like to express our gratitude towards your amazing feedback. We are really happy that you put your trust in BON Loyalty! Our team will continue to work harder and provide better services to our merchants 🌸🌸

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Warmest regards,
Mia
BON Team

October 4, 2023

This is by far the best Loyalty APP if you have a multi language store. I have tested every competitor thoroughly, and this is the only one that supports multiple languages in a seamless and easy setup.

The support is also great, and there is a lot of help if you need it, you just have to ask.

Vossy
Denmark
About 2 hours using the app
BON Loyalty replied October 9, 2023

Dear Vossy,

Your 5-star review is like a burst of sunshine on a rainy day! We're genuinely thankful for your support. It's customers like you who make our journey worthwhile. 🚀

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

December 12, 2022

Muy funcional e intuitiva. El servicio de atención al cliente cumple con las expectativas y están para todo lo que necesites.

Retorn
Spain
About 2 hours using the app
BON Loyalty replied December 13, 2022

Hola Retorn,

No podemos agradecerle lo suficiente por las amables palabras sobre BON y nuestros servicios. Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes 💕

Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!

Saludos,
Mia
Equipo BON.

December 16, 2021

really easy to use. love it. Support was lightning fast. Its free but i could still customize many mini details.

MKCamulet
Singapore
About 2 hours using the app
BON Loyalty replied December 16, 2021

Hi MKCamulet,

Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 3, 2023

Toll was hiermit möglich ist. Sehr hilfsbereiter Support zu allen Zeiten, vor allem Anna ist sehr freundlich. Der Support reagieret innerhalb von Minuten. Sehr schön zu personalisieren. Freue mich schon darauf was meine Kunde sagen.

artidomo
Germany
About 2 hours using the app
BON Loyalty replied August 7, 2023

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. Looking forward to serving you again soon!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Liam
BON Team.

April 16, 2022

BON is very user-friendly app with a beautiful design. Super easy to use for starters. Excellent customer service with prompt reply. Thank you Daisy for your help.

Dear Home
Hong Kong SAR
About 2 hours using the app
BON Loyalty replied April 18, 2022

Happy Monday Dear Home team

Thank you for giving us good vibes for the week ahead with your positive review✨ . I'm glad to hear that our support team, especially Daisy, could help you promptly. And special thanks for your kind words about our app interface. We're trying best to provide an easy-to-use app to our valued customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

May 2, 2022

I'm new to this app. I haven't had a chance to really use it yet but it seems to be easy to use. Daisy was great, helping me every step of the way. Customer service is everything to me and she definetly provided me with the best customer service experience.

Credeur's Cajun Candles & Accessories, LLC.
United States
About 2 hours using the app
BON Loyalty replied May 3, 2022

Greetings Credeur's Cajun Candles & Accessories, LLC. 🙌

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Daisy are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team