Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

February 11, 2022

Emile is a super amazing person to chat with and have help assist me with all my set up needs. The customer service is very friendly and the support team is very quick to get things resolved. I am looking forward to the parntership with BON.

Dotty's Farmhouse
United States
Over 2 years using the app
BON Loyalty replied February 11, 2022

Hi Dotty's Farmhouse team,

Thank you so much for your 5-star feedback! We’re thrilled to hear you satisfied with our support ❤️ Emile has just told me your store was new, however, you made it so well! By the way, the warmies you are selling look so cuteee 😊 I believe they could be best-selling products for kids.

If you have any other questions, just chat with us or email us at help@bonloyalty.com. Have a wonderful weekend!

Cheers,
Mia
BON team

June 1, 2022

I had before another app that works well, but the problem was the language settings...Here By BON Loyalty everything works so good and you can manage everything about settings, images, languages etc etc..
Cara and Daisy are so friendly and Helpfull... Thank you Daisy

Sir Georges Luxury Men Store
Belgium
Over 2 years using the app
BON Loyalty replied June 2, 2022

Hi Sir Georges Luxury Men Store

This review made our day! ✨ We are so happy you are enjoying our app and services! Various customization options are always our goals when developing the app, and we can't be happier when we know you like them! Cara, Daisy, and the whole team are really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

November 17, 2021

Sin duda es el mejor programa de puntos que he probado de largo. Una configuración super sencilla y con muchas opciones gratuitas para la creación de un programa de puntos perfecto.

Wash Cómics
Spain
Over 2 years using the app
BON Loyalty replied November 17, 2021

Buen día para ti Wash Cómic,

Nuestro equipo está muy emocionado de leer sus increíbles comentarios. ¡Es genial tenerte con nosotros y no podemos estar más felices de haberte satisfecho con BON!

Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!

Atentamente,
Sunny
Equipo BON.

August 17, 2023

Excellent app and customer support. Great app for rewarding customers easy to use with excellent support highly recommend using this app.

Rock Chocs
United Kingdom
Over 2 years using the app
BON Loyalty replied August 18, 2023

Hello Rock Chocs,

Thank you for being a valued member of the BON community and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

January 17, 2022

This was fairly easy to set up and its user friendly. I can't wait for them to develop a way for customers to sign up and earn points at POS.

Los Amigos Books
United States
Over 2 years using the app
BON Loyalty replied January 17, 2022

Dear Los Amigos Books,

Thank you so so much for leaving this lovely review! It's such a joy knowing that you found our app effortless to set up and experience, it lets us know that we are still on the right track. We are researching and building the POS feature at the moment, we'll inform you in-app when the it's launched^^

If you need assistance, feel free to contact us via chat or email at help@bonloyalty.com. Have a wonderful day ahead!

All the best,
Mia
BON Team.

March 21, 2022

I have recently used it but I can say that at the moment it is very comfortable and intuitive. Easy to use and customize! the customer service really friendly and very fast in giving answers. I was followed by Dale and Emile and they were really courteous and also nice! Recommended app, if it continues to work like this it will be truly TOP!

Il Tulipano a Vento
Italy
Over 2 years using the app
BON Loyalty replied March 21, 2022

Dear Il Tulipano a Vento,

It makes us (especially Dale and Emile) really happy knowing that you are enjoying your journey with us:) Thank you so much for sharing this wonderful feedback, and we want you to know how grateful we are when you find our app and service comfortable for you to use. It motivates us a lot to keep doing the good work!

Please don't hesitate to contact us via chat or email at help@bonloyalty.com when you need help.

Best regards,
Mia
BON Team.

September 30, 2021

Sunny helped me really well in understanding the app! I'm very happy I found this app. Customer service were very friendly and they work fast so you'll be able to use your app immediately! It's exciting! hope this helps customer referral!

Private Storey
Philippines
Over 2 years using the app
BON Loyalty replied October 5, 2021

Good day to you Private Storey,

Thank you so much for leaving us such an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com. Your satisfaction is always our highest priority!

Best regards,
Mia

January 24, 2022

This app is amazing, interface is gorgeous - everything works perfectly and it's FREE! Dale has instantly served me in order to ensure that all is integrated well, I'm in love. Thank you

Flutisat
Malta
Over 2 years using the app
BON Loyalty replied January 24, 2022

Hi Flutisat

You guys have the coolest home entertainment store ever 🎮! We're all over the moon to read your wonderful feedback (Especially Dale). Your kindness always motivates us to work harder on improving the app's capabilities and developing new features

Anytime you need our assistance, please reach out to us via our live chat or email us at help@bonloyalty.com. Have a nice day ahead! 😊

Sincerely,
Mia
BON Team

February 16, 2022

This app is pretty great. Easy to install and customised set up. By the way, the team from BON Loyalty is pretty is pretty supportive that Emile provide great help to our team. I am really appreciated.

Living and Home
United Kingdom
Over 2 years using the app
BON Loyalty replied February 16, 2022

Greetings Living and Home team,

Thanks a lot for your amazing review on us 💗 Your kind words bring a smile to Emile's face. It's our pleasure to be a small part of your business. Your store design looks so professional and reliable!! I guess your customers could get addicted to surfing your website 😋

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

June 20, 2022

Great Loyalty app with excellent Customer Service! Highly Recommend! Lots of great features. Really helping with customer retention.

RedMonkey Sports
United States
Over 2 years using the app
BON Loyalty replied June 23, 2022

We came across the review you wrote for us just now. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.