Reviews (1,729)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It features a user-friendly interface that simplifies rewards management and integrates seamlessly with apps like Judge.me. The free plan is particularly valued by new or small businesses. Support staff, including Jean, Cara, and Maxxie, are noted for their quick and effective service, aiding in an easy setup process. The app is favored for its comprehensive features, ease of use, and excellent customer support.

September 29, 2023

So far it has been great. I really love the way it looks on my site. The only thing I would like to see added, is the ability to do our own custom rewards. I would like to give points to customers for multiple shares on Facebook. The ability to do our own custom rewards would be a nice addition. The support staff (Emily) was very helpful.

Gilded Heart Designs
United States
11 months using the app
BON Loyalty replied October 9, 2023

Hi Gilded Heart Designs,

Thank you for taking the time to share your thoughts!We truly appreciate your in-depth 5-star review. Your specific feedback helps us continuously improve. Thank you for taking the time to share your thoughts!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

November 29, 2022

Emile was very helpful in chatting with me as I was brand new to the app. Its a fantastic easy free app for a rewards program and I would highly recommend it to set up that program on your site to get return customers as they build rewards points

Karam Pistachio Oil Shop
United States
11 months using the app
BON Loyalty replied November 30, 2022

Dear Karam Pistachio Oil Shop,

We can’t express how excited our team was when reading your wonderful feedback, especially Emile! She said your review truly made the day 🥰 It also encourages all of us to keep up with improving our app and services every day.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team

September 4, 2022

We used and love this app and Cady is very friendly and helpful to us. 5 stars to the app and support.

easychefNZ
New Zealand
11 months using the app
BON Loyalty replied September 8, 2022

Hello,

We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

February 3, 2022

absolutly great easy to work with the cpstumer support is incedible Emile was absolutly helpful and goregeous!!
love it!!!

ירין שחף
Israel
11 months using the app
BON Loyalty replied February 4, 2022

Good day to you ירין שחף !

No words can describe how happy we are when reading your lovely review🥰 Emile was totally on cloud nine, she also told us about how nice you are. Your love and support encourage us a lot to keep moving forward!

Whenever you need us, we're always ready to assist via chat and email at help@bonloyalty.com.

With love,
Mia
BON Team.

March 2, 2022

Bon is an amazing app that helped our team with the loyalty program. I have no words to describe the support I have received from the Bon team, especially Emile. She has helped me with all the issues; very kind and very dedicated. For any issues, they'll respond quickly and resolve them without causing any delay. I'd recommend Bon to anyone who would like to have a royalty program on their site. 

Jerrie
India
11 months using the app
BON Loyalty replied March 2, 2022

Dear Jerrie,

Such an amazing you who delights us with your lovely feedback:) I have no words to describe how happy we are reading these beautiful words, Emile and our whole team are all appreciate you a lot! Thank you so much!

If you encounter any difficulties while using BON, please feel free to reach out to us anytime via live chat or email at help@bonloyalty.com. We're always willing to help.

Cheers,
Mia
BON Team.

July 23, 2023

Very helpful and I can say this would be a quite perfect solution for starter websites to do the loyalty program. Just need some improvement on customizing and branding of some features

Grace Karin
Hong Kong SAR
11 months using the app
BON Loyalty replied July 24, 2023

We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track. Your satisfaction is a great source of motivation for our team, and it encourages us to keep delivering excellent service.

I also understand that you have so many ideas to help us improve the customization and branding of some features. Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team

June 29, 2022

goog! very goog! I like this software very much!I am beginning to use this software I hope he can make my shop better

FUNNYFUZZY
United States
11 months using the app
BON Loyalty replied June 30, 2022

Dear FUNNYFUZZY,

You made our day with your trust in our app and your awesome review! Our team is all happy to know that you are satisfied with our app and support service. It's a huge motivation for us to keep going forward.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

March 31, 2022

After using many apps, this app is very user friendly and the tech support was on point. I see great things for this app. Thanks Daisy, great job.

The Car Wizz AutoStore
Trinidad & Tobago
11 months using the app
BON Loyalty replied March 31, 2022

Dear The Car Wizz AutoStore,

Knowing that you have tried many other apps in the field and decided to stay with BON makes us feel so proud and happy🥰 It's nothing more meaningful than gaining recognition from our beloved customers. Thank you so much for taking the time to leave us this wonderful review!

Daisy and our support team are always willing to help you via live chat and email at help@bonloyalty.com whenever you need😊

Best regards,
Mia
BON Team

January 27, 2022

Very nice and supper easy to use app! The support team is really friendly. Emile replied immediately and was very helpful. Keep it up guys! Recommended!

Essuli
Finland
11 months using the app
BON Loyalty replied January 27, 2022

Dear Essuli,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Emile was on cloud-nine reading this feedback :) Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

October 25, 2021

For a free app, there is a lot of flexibility for customization and the app itself is very intuitive overall. As others have stated, support is quite responsive as well as open to questions and ideas as well.

celticgoods
United States
11 months using the app
BON Loyalty replied October 25, 2021

Hi celticgoods,

Thank you so much for giving us a chance to support you! Our team is so happy to have you with us, give us recommendations <3.

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Have a nice day!

Michelle
BON team